Tire and Battery Service Advisor

Overview

Base pay range

$18.00/hr - $25.00/hr

This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

• Be a Team Member:
  Collaborates with team members to fulfil sales and service requests, educating other associates on tools, tasks, resources, and mentor new technicians; communicating and developing interpersonal skills for providing safe and efficient customer service.
• Be an Expert:
  Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring Systems), product specifications, and seasonality; demonstrates knowledge of Point of Sale systems and selling techniques.
• Be a Techie:
  Leverages digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement; uses handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application, and training; adapts to new tools and encourages others to use them.
• Be an Owner:
  Communicates equipment, tools, and supplies needs; tracks and monitors returns and special orders; operates cash registers and processes transactions; maintains accurate inventory, audit, safety and compliance standards; reports complaints, safety hazards, and problems with products or services; completes paperwork and documentation; ensures merchandise is packaged, labeled, and stored according to company policies.
• Be a Talent Ambassador:
  Acts as a brand advocate by valuing the member experience, modeling high-quality service, developing, influencing, and inspiring others; supports training of team members.
• Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans and applying them in executing business processes and practices.
• Respect the Individual:
  Embraces differences and creates a workplace where associates feel seen and connected; helps attract and retain talent.
• Act with Integrity:
  Maintains and promotes high standards of integrity, ethics, and compliance; models company values; holds oneself and others accountable; supports the goal of responsible business practices.
• Serve our Customers and Members:
  Delivers results while putting the customer first and makes decisions based on reliable information, balancing short- and long-term priorities.
• Strive for Excellence:
  Demonstrates curiosity, willingness to learn, calculated risk-taking, and resilience; drives continuous improvements and adapts to new technologies and skills.

• Valid state-issued drivers license.
• 18 years of age or older.

• Auto service industry, Retail Experience

Primary

Location:

300 N Cattlemen Rd, Sarasota, FL , United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace. This policy applies to all employees and aims to create a safe and productive work environment.