Program Director, Media, Communications & Marketing

Program Director, Media, Communications & Marketing

Department: FSU’s Department of Information Technology Services (ITS)

• Lead the Integrated Communications team promoting internal & external communications for technology services, projects, and initiatives.
• Oversee digital and print publications, social media, knowledge base, web content, trainings, outreach, and promotions.
• Develop and implement a comprehensive, integrated marketing communications strategy to improve ITS profile across FSU constituent groups.
• Provide management, administrative direction, and coordination of staff and activities across strategic initiatives and operational communications.
• Lead planning, development, and implementation of all ITS communications and marketing strategy to support department objectives and maximize awareness.
• Ensure all content supports and reflects the Florida State University brand, key initiatives, message, and mission in partnership with University Communication.
• Manage ITS unit's communications projects, serving as senior member of Strategy & Outreach team.
• Create strategies for comprehensive campaigns and key messages across traditional, digital, and social media platforms.
• Oversee all ITS-related websites, social media, status messaging systems, and ensure accessibility compliance.
• Manage outreach activities and training resources, including knowledge base, job aids, and multimedia resources.
• Oversee graphic design and video production activities.
• Support professional development of Integrated Communications staff and implement policies for best practice consistency.
• Coordinate clear communications during ITS service-related incidents.

• Master’s degree with four years of experience in media, communications, and/or marketing services, or Bachelor’s degree with six years of related experience, or high school diploma with ten years of related experience.

• Experience in Higher Education.
• One to two years of experience managing a professional staff team.
• Proven experience managing a large‑scale communications campaign.

One of the nation’s elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning rooted in the liberal arts and critical thinking. Founded in 1851, FSU is the oldest continuous site of higher education in Florida. FSU fosters research and encourages creativity, and offers a vibrant academic and professional community.

FSU offers a robust Total Rewards package. Visit the FSU website to learn more about Compensation, Benefits, Wellness, Recognition, and Employee Development programs. Use the interactive tool to calculate Total Compensation options based on potential salary, benefits, retirement contributions, earned leave, and other employment‑related perks.

If qualified and interested, apply to Florida State University at (Use the "Apply for this Job" box below). If you are a current FSU employee, apply via myFSU >
Self Service.

Applicants must complete the online application with all required information, including work history up to ten years and education details even if attaching a resume.

• This is an A&P position.
• Position requires successful completion of a criminal history background check.

FSU is an Equal Employment Opportunity Employer.

• Director

• Full‑time

• Marketing, Public Relations, and Writing/Editing
• Higher Education