Controls Cross-Disciplinary Controls Senior Lead – Senior Vice President

Overview

Cash Services is an enterprise-wide utility providing financial integrity and efficiency through comprehensive payroll management, strategic cash flow optimization and robust payment capabilities controls, empowering our organization to thrive and our employees to succeed. Payment Controls Operations, as part of Cash Services, is responsible for enabling a framework for movement of funds risk and portfolio governance oversight for Citi. Leads strategy and initiatives to implement new or enhanced governance processes and enable operationalization of enterprise-wide standards.

The successful candidate for this role will have experience in creating, implementing and managing programs related to training, people development and/or certifications, understanding and experience with controls, and knowledge of payment controls.

• Lead development and implementation of governance frameworks and processes as part of strategic initiatives related to existing movement of funds controls.
• Drive design and execution of training and certification frameworks and disciplines as related to enterprise movement of fund controls.
• Assess the effectiveness of existing controls, identifying areas for improvement, and implementing necessary changes.
• Continually drive and manage controls enhancements focused on increasing efficiency and reducing risk.
• Drive execution of Enterprise Risk Management Framework and adherence with Risk Mgmt. / Compliance Policies.
• Support oversight of the controls program, including the annual/semi-annual/quarterly/monthly attestation, quality oversight, and related reporting.
• Responsible for the assessment of activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality.
• Responsible for the coordination and comprehensive management of specific payment control workstream with key stakeholders
• Drive issue quality reviews ensuring compliance with Issue to review and enhance content for training, certification and related program/efforts
• Management Policy, Standards and Procedures related to training, certification, associated program, stakeholders and lines of businesses
• Manage the development and implementation of standardized training, certification program and related reporting and communication strategies to ensure sound, reliable, and consistent information exists across the organization, enabling better management and decision making in line with the expectations of senior management, Board, and Regulators.
• Manage the operations of Citi's governance committees or department forums, including coordinating meetings, managing agendas, and ensuring follow-up on action items related to direct managed work streams.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards.

• 10+ years of experience in operational risk management, compliance, audit, training, other control-related functions or equivalent experience in the financial services industry.
• Proven experience in leading training, certification or people development standards and respective governance processes
• Knowledge of payment controls practices and frameworks.
• Ability to identify, measure, and manage key risks and controls.
• Track record leading Training, Certification and Control related projects and programs
• Ability to see the big pictures with high attention to critical details.
• Independently develop and implement strategy and process improvement initiatives.
• Comprehensive knowledge of Citi’s businesses and functions and their risk profiles.
• Developing new ideas and improving current processes to proactively mitigate risks.
• Requires an ability to provide challenge and make…