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Asset Retention Specialist

Job in Tallahassee, Franklin County, Florida, 32318, USA
Listing for: IPFS Corporation
Full Time position
Listed on 2026-01-30
Job specializations:
  • Insurance
    Insurance Sales, Insurance Agent
  • Sales
    Insurance Sales
Job Description & How to Apply Below
Location: Tallahassee

Apply today for an opportunity to join one of North America’s top insurance premium financing companies!

Great companies have great teams.

What started in 1977 as a small, local office offering premium financing has grown to over 600 associates and 28 locations across North America. In all we say and do, we work towards our mission of providing solutions, resources, and premium financing for the insurance industry.

We work hard to deliver on our corporate mission statement by empowering and encouraging our associates to provide great products and an unparalleled level of service.

Since

1977

Over 600

Associates

28

Locations

Employee Benefits At the Office

Based on your location, we offer parking and commuter benefits programs to help make your commute a little easier.

Insurance Benefits

Our insurance benefits include medical, prescription, dental, voluntary vision, voluntary life/dependent life, group term life, and AD&D.

Our wellness program, Well Works, combined with our Employee Assistance Program (for confidential support), provides support for short and long-term health goals, and any bumps along the way. We also offer gym membership subsidies to support health and fitness goals.

Work Life Balance

We offer paid vacation time and paid personal leave, in addition to company-paid holidays.

Preparing for Your Future

IPFS offers a 401(k) with a company match to help set you up for a financially successful future.

Company Culture

Our associates are the foundation of our company. We strive to make our workplace a great place for everyone. IPFS sponsors company lunches, corporate outings, and even the occasional ice cream truck!

Apply today for an opportunity to join one of North America’s top insurance premium financing companies. Since 1977, our company has grown to more than 500 Associates and 30 locations across the United States, Puerto Rico, and Canada.

Every day, we work to deliver on our Corporate Mission Statement: “To be the market leader by delivering innovative financial and technology solutions to help our Customers, partners, and investors achieve their goals.”

How do we do that? By empowering and encouraging our Associates to provide products and legendary Customer service unparalleled in our industry.

For Our Associates

  • At the office:
    Based on your location, we offer parking and commuter benefits programs to help make your commute a little easier.
  • Getting started:
    We offer a comprehensive paid training program that will make you feel prepared and excited about your role.
  • Staying healthy:
    Our wellness program, Live Well, combined with our Employee Assistance Program (for when you need confidential support), help you keep an eye on short and long-term goals and any bumps that pop up along the way. We are also proud to offer subsidies to support your health and fitness goals by providing gym membership subsidies.
  • Preparing for your future:
    Imperial PFS offers a 401(k) with a company match
  • Company culture:
    Our Associates are the foundation of our company and we want you to enjoy working here! With company lunches, corporate outings, and even the occasional ice cream truck, you never know what will pop up to make your day.
  • Peace of mind:
    Our insurance benefits include medical, prescription, dental, voluntary vision, voluntary life/dependent life, group term life, and AD&D.

JOB SUMMARY:

IPFS is seeking an Asset Retention Specialist to join our team. The Asset Retention Specialist will work with our most valuable agencies, maintain a territory of canceled loans, and train and mentor new associates. A successful Asset Retention Specialist will help nurture profitable relationships, enabling the business to achieve superior and sustainable financial returns. The individual performing in this role will be responsible for providing legendary service to Agents, Brokers, and insured Customers in a timely and accurate manner.

KEY RESPONSIBILITIES:

  • Provide Legendary Service to all Customer inquiries (external and internal) by responding promptly and thoroughly to all requests.
  • Respond to telephone inquiries from insurance brokers, insurance carriers, and insured Customers regarding premium finance accounts. Properly document…
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