Risk Management Program Specialist

Overview

Requisition No: 866824

Agency:
Financial Services

Working Title:

RISK MANAGEMENT PROGRAM SPECIALIST -

Pay Plan:
Career Service

Position Number:

Salary: $48,945.48 - $51,000.00

Posting Closing Date: 01/26/2026

Total Compensation Estimator Tool

OPEN COMPETITIVE EMPLOYMENT OPPORTUNITY – DIVISION: DIVISION OF RISK MANAGEMENT; BUREAU: STATE LIABILITY AND PROPERTY CLAIMS; CITY: TALLAHASSEE; COUNTY: LEON

This position works hours from 8:00am – 5:00pm, Monday through Friday. Employees of the Department of Financial Services are paid on a monthly pay cycle.

BRIEF DESCRIPTION OF DUTIES:

• Conducts investigations of State liability claims which are filed against the State and its employees. When necessary, assigns specific claims to contract adjusters for field investigation. Negotiates and settles claims filed against the state and/or employees. Works with assigned counsel to resolve and defend claims brought against the state and employees.
• Conducts investigations of State liability claims, which are filed against the State and its employees. When necessary, assigns specific claims to contract adjusters for field investigation. Responsible for supervising and directing the contract adjuster’s activity during the investigation process and responsible for the overall quality of claims management.
• Responsible for the continual review of claims files. Directly responsible for all facets of litigation management to include scrutinizing summons and complaints, answers, motions, and other legal documents in order to discern legal strategies, possible additional claims and counter claims, etc. Responsible for having and maintaining a fundamental working knowledge of the statutory, case law, and procedural laws applicable to assigned cases and for suggesting to attorneys other strategies pertinent to the efficient and professional handling of each assigned claim.
  
  Responsible for assisting the involved agency, where appropriate, in coordinating with the defense attorney. Responsible for developing, with the contract defense attorney, an agreed plan of defense. Responsible for keeping the Administrator and personnel of the involved state agency fully informed of significant case developments. Responsible for authorizing timely offers of judgment/proposals for settlement, offers of settlement, pre-trial settlements, and for attending court ordered mediations and trials.
• Based on facts derived from the claims investigation and/or pre-trial discovery, responsible for applying appropriate case law and making a determination of liability for the purpose of exploring the desirability of settlement; related to this responsibility is the need to properly evaluate medical reports, vendor bills, and estimates of damage; responsible for authorizing and making offers of settlement up to approved authority and denying claims when necessary.
  
  Responsible for the adjustment and recording of claim reserve and reserve balances to reflect the monetary exposure on claim files.
• Responsible for the review, adjustment, and approval of all attorney and other contract vendors' fees and expense statements, including all travel and other expense of vendors.
• Responsible for the overall maintenance of the claims information contained in the assigned claim files, including the accuracy of the claims information and reserves in the division's data processing system. This includes proper data coding into the system and accurate verification. Responsibility also includes the effective maintenance of the file diary system.

Minimum Qualifications for this position include the following REQUIRED ENTRY LEVEL KNOWLEDGE, SKILLS, AND ABILITIES:

Knowledge of the principles of insurance & risk management; of methods of compiling, organizing, & analyzing data. Ability to conduct fact-finding interviews; to investigate insurance claims; to understand and apply applicable rules, regulations, policies and procedures; to collect, analyze and interpret data; to make and defend decisions about insurance claims; to plan, organize & coordinate work activities; to communicate effectively verbally & in writing;

and to establish & maintain an…