Technical Delivery Manager - Ecommerce

If you have an interest in being part of one of the fastest growing industries in the nation in you may consider wanting to work for Trulieve! If you have a desire to help others in need through your efforts, this may be the role for you!

At Trulieve, we strive to bring our patients the relief they need in a product they can trust. Our plants are hand‑grown in an environment specially designed to reduce unwanted chemicals and pests, keeping the process as natural as possible at every turn.

Our products are designed to alleviate seizures, severe and persistent muscle spasms, pain, nausea, loss of appetite, and other symptoms associated with serious medical conditions such as cancer.

Our specially trained staff works hand‑in‑hand with physicians to provide the right products and the correct dosage to ensure patients get the compassionate care they need.

To learn more about our company, please visit our website;

Requisition : 17769

Remote Work Available: Yes

Position Title: Technical Delivery Manager – E-Commerce

Department: E-Commerce Delivery

Reports To: Director IT Delivery

Location: Remote

The Technical Delivery Manager (TDM) – E-Commerce leads and orchestrates complex digital commerce initiatives that span multiple systems, teams, and vendors. This hybrid role merges strategic program leadership with hands‑on technical delivery, ensuring seamless execution from planning through production deployment.

The TDM brings a high level of technical fluency in e‑commerce architecture, CMS platforms, and backend integrations, and is equally comfortable managing stakeholder expectations, guiding Scrum teams, and validating functionality in QA or Stage environments. They bridge the gap between Product, Engineering, and Business, ensuring that all initiatives deliver measurable value, quality, and performance.

This individual is results‑driven, adaptable, and deeply collaborative—able to flex between Agile, Kanban, and Waterfall methodologies to find what works best for the business while maintaining discipline in process and delivery excellence.

Technical & E-Commerce Expertise

• Demonstrate conceptual technical understanding of e‑commerce architecture, including CMS systems such as Adobe Experience Manager (AEM) Page Designer and Web Center Sites (WCS).
• Understand the full digital commerce funnel—from Product Listing Pages (PLPs) and Product Detail Pages (PDPs) to checkout and retention flows—and how they tie into business performance.
• Maintain visibility into backend integrations (OMS, ERP, APIs, personalization engines, analytics) to identify dependencies and potential risks.
• Understand and track key web performance indicators (page speed, Core Web Vitals, conversion rate, bounce rate, cart abandonment) and ensure continuous improvement across releases.
• Champion regression, automation, and performance testing principles to drive quality at every stage of delivery.
• Translate complex technical details into clear business impacts and vice versa.
• Participate directly in UAT and validation in QA and Stage environments, ensuring readiness for production deployment.

Program & Delivery Oversight

• Own delivery scope, schedule, and risk management for e‑commerce initiatives across multiple domains and vendor partners.
• Translate business goals into executable delivery plans with measurable outcomes.
• Coordinate cross‑functional efforts across Product, QA, Tech Ops, and Development teams to ensure alignment and accountability.
• Leverage governance tools such as the Deployment Calendar, Capacity Tracker, and E‑Comm Dashboard for visibility and status reporting.
• Identify blockers early, elevate proactively, and maintain focus on quality and results.

Release Management & Coordination

• Oversee release readiness across Dev, QA, Stage, Pre‑Prod, and Production environments.
• Manage key milestones, change control processes, CAB reviews, and rollback planning.
• Ensure release documentation, communication decks, and timelines are consistently updated and distributed.
• Validate release success criteria and ensure operational stability post‑launch.
• Lead post‑release retrospectives to identify improvements and strengthen…