Business Analyst

Location: Juno Beach

Job#: 3021110

Job Description:

Apex Systems is seeking a Business Analyst with at least three years of experience, able to work onsite in Juno Beach, FL five days per week. This is a new and exciting cyber security project. If interested please send resume directly to [email protected]

We are seeking a detail-oriented Business Analyst to support the deployment and adoption of Abnormal Security as part of our enterprise mock‑phishing and cyber awareness program. This role will work closely with Cybersecurity, IT, Compliance, and business stakeholders to ensure a smooth implementation, workflow optimization, and effective user engagement.

The ideal candidate has experience supporting cybersecurity initiatives, analyzing process gaps, and translating business needs into actionable requirements. Strong communication and stakeholder‑management skills are essential.

Key Responsibilities

* Support the end-to-end rollout of Abnormal Security's phishing simulation and threat protection tools, including configuration, testing, and documentation.

* Partner with Cybersecurity leadership to analyze existing phishing program workflows and identify opportunities for automation and improvement.

* Gather, document, and validate business requirements; translate them into clear technical and operational specifications for project teams.

* Assist in creating and refining phishing simulation templates, campaigns, reporting dashboards, and user engagement materials.

* Coordinate mock-phishing scheduling, execution, tracking, and reporting activities.

* Monitor key performance metrics (click rates, reporting rates, behavioral trends) and develop insights to drive program maturity.

* Facilitate meetings with cross-functional teams, capture notes, track action items, and ensure alignment across IT and business units.

* Maintain project artifacts including process maps, training materials, SOPs, and user guides.

* Support change management activities including stakeholder communication, training coordination, and end-user readiness.

* Ensure compliance with internal cybersecurity governance and industry best practices.

Qualifications

* 3+ years of experience as a Business Analyst, preferably within Cybersecurity, IT Security, or Risk Management.

* Familiarity with Abnormal Security or similar email security/phishing simulation platforms (e.g., KnowBe4, Proofpoint, Cofense) strongly preferred.

* Strong understanding of phishing program operations, cyber awareness initiatives, and security behavior change.

* Excellent documentation abilities, including process mapping, requirements gathering, and reporting.

* Proficiency in project coordination and cross-functional communication.

* Strong analytical mindset with the ability to interpret security-related metrics and trends.

* Experience working in fast-paced environments with shifting priorities.

Nice-to-Have Skills

* Experience in enterprise email security systems (Microsoft 365, Exchange, secure email gateways).

* Background in change management or user awareness programs.

* Cybersecurity certifications (e.g., Security+, GSEC) are a plus.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package.

Our commitment to excellence is reflected in many awards, including Clearly Rated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process.  for more details.

Apex Benefits Overview:
Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP…