Event Producer
Listed on 2026-02-28
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IT/Tech
Technical Support, HelpDesk/Support
The Event Producer role supports web products for our customers. It facilitates high level professional event programs, conducts advanced record sessions, and provides advanced consulting and program management services. This role is key to successful Fortune 100, 500, and 1000 event calls especially when a web component is utilized. This role is 100% remote.
Responsibilities- Drive for perfected results through coordinating, facilitating, training, supporting, scheduling, and administering clients’ high-level events as they pertain to the web product service offering.
- Advocate on customer’s behalf for services ordered and ancillary support such as: engineering, broadcast services, streaming media, video, development, bitrate, and creative recommendations.
- Utilize technical knowledge to ensure the event is well planned and can be executed based on the customer order and product specifications.
- Manage internal and external client expectations relative to products, service availability, and problem solving while maintaining composure.
- Other duties as assigned.
What Success in this Role Looks Like
We believe success in this role requires (examples here, competencies, knowledge, skills, and abilities):
- Tech Savvy – you must be able and willing to navigate systems fluently.
- Decisive – you must be able to make quality decisions
- Problem Solving – you can work through challenges gracefully and expeditiously
- Priority Setting – you can self-manage the prioritization of your deliverables
- Communication – you must be clear, proactive, and concise.
- Ownership – you must take your responsibilities seriously.
- Self-motivated and Proactive – you must have an independently energetic nature.
- Desire to Grow – you want to develop your career.
Required
Skills and Abilities
- High school diploma or equivalent required; some college preferred
- Minimum 5 years of customer services, business, technical, or sales experience
- Virtual Event Production, Video Production, Recording Studio Experience and Technical Support
- Physical requirements:
Prolonged periods of sitting at a desk and working on a computer; must be able to lift 15 pounds at times.
- This role will report to Manager
- This role will work closely with internal teams, stakeholders and partners, and external customers.
Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. (“CSI”, symbol CSU on the TSX), Harris has become the cornerstone for CSI’s investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise.
This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment – both in the people and products that we offer and making investments in acquiring new businesses.
Global Meet began with a simple goal:
Empower people and businesses to communicate confidently. Throughout our history, we’ve met the changing communications landscape with versatile technology and real-world expertise.
Global Meet is the premium webcasting solution for flawlessly executing polished, versatile communications at scale.
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