Software Quality Assurance Engineer

Location:

Tallahassee, FL, US, 32301

Requisition

Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities.

Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit

Join the Brightstar Lottery team and help shape the future of secure, high-performing lottery systems. We’re hiring a Software Quality Assurance Engineer I to support our Florida Operations team in Tallahassee. In this role, you’ll contribute to the integrity and reliability of our systems by performing hands‑on testing, analyzing quality metrics, and ensuring our solutions meet the highest standards. You’ll work closely with cross‑functional teams and play a key role in delivering trusted technology to the Florida Lottery.

• Create and maintain test documentation, execute system tests, and manage test environments
• Identify, log, and track defects to ensure system accuracy and performance
• Independently manage most testing activities, with support available for complex scenarios
• Collaborate with software development teams across locations to ensure quality standards
• Contribute to the development of site‑specific QA procedures, test plans, and checklists
• Analyze data regularly to inform testing strategies and decisions
• Engage frequently with internal teams and external stakeholders, including the Florida Lottery
• Draft and review software specifications, RFSSs, and TIRs; assist in developing operational procedures
• Perform other duties as assigned

• Bachelor’s degree in Computer Science or a related field, or equivalent practical experience
• 2+ years of experience in software testing, quality assurance, or a related discipline
• Familiarity with SEI, CMM, or ITIL frameworks is a plus
• Familiarity with test management and defect tracking tools like JIRA.
• Excellent analytical thinking and problem‑solving skills to identify root causes of defects.
• Strong communication and collaboration abilities to work effectively with developers and stakeholders.
• Time management with the ability to work independently, manage multiple tasks, and prioritize testing efforts effectively in a fast‑pace environment.
• Attention to detail and a strong commitment to delivering high‑quality software.

• Medical, Vision, Dental (begins on first day of employment)
• Short & Long term disability, free basic life insurance (2x annual salary), AD&D
• 12 holidays
• Vacation: 3 weeks of accrued vacation per year calendar year (1-5 years of service)(pro‑rated based on date of hire).
• Sick Time: 40 hours of sick time per calendar year (pro‑rated based on date of hire).
• 2 float days per calendar year (pro‑rated based on date of hire).
• 401k:
  Brightstar provides a company match equal to 100% of the first 1% plus 50% of the next 5% of your eligible compensation that you defer to the 401k. Up to $22,500.
• Day Off for Volunteerism: 1 day of volunteer paid time‑off for non‑profit, charitable organizations.
• One month paid parental (men & women) leave (after 12 months of employment)
• Education Assistance up to $5,250 (begins 12 months after employment); job related

• Leading Complexity
• Leading People
• Leading the Business
• Leading Self

At Brightstar, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $39,848 - $103,002. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.

Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses. In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance.

Note:

programs are subject to eligibility requirements.

All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.

Nearest Major Market:
Tallahassee