Service Desk Lead - Operations & Escalation Champion
Job in
Tallahassee, Franklin County, Florida, 32318, USA
Listed on 2026-02-28
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-02-28
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, Systems Administrator, IT Project Manager
Job Description & How to Apply Below
A leading technology services provider in Tallahassee is seeking a Service Desk Lead to provide operational leadership for its service desk functions. This role involves managing team operations, ensuring quality service delivery, and acting as the escalation point for issues. The ideal candidate will have significant experience in service desk operations, a background in ITIL, and strong leadership skills. This position offers competitive compensation and opportunities for professional development.
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