Information Technology Specialist - Workplace Services

Requirements and Preferences

Broward County Board of County Commissioners Enterprise Technology Services Division is seeking a hands‑on Senior Systems Engineer to lead and mature our Exchange (on-prem and/or cloud), Microsoft 365, virtualization, and enterprise backup & recovery ecosystems
. You will be the subject‑matter expert owning architecture, administration, operations, optimization, and security across these platforms. This role collaborates closely with Infrastructure, Networking, Security, Helpdesk, and Application teams to deliver high availability, compliance, and an excellent end‑user experience for over 6,000 users. (This position is based out of Government Center West in Plantation but may be required to work at additional County locations.)

This is NOT a remote position.

This announcement will remain active until a sufficient number of applications have been received and may close at any time.

High‑Deductible Health Plan – bi‑weekly premiums:

Single $10.90 / Family $80.79

Includes a County‑Funded Health Savings Account of up to $2,000 Annually

Consumer‑Driven Health Plan – bi‑weekly premiums:

Single $82.58 / Family $286.79

Florida Retirement System (FRS) – Pension or Investment Plan

457 Deferred Compensation employee match

Eleven (11) paid holidays each year

Vacation (Paid Time Off) = 2 weeks per year

Up to 40 hours of Job Basis Leave for eligible positions

Tuition Reimbursement (Up to 2K annually)

Manages large scale information technology projects. Works under administrative supervision, developing and implementing programs within organizational policies and reports major activities to executive‑level administrators through conferences and reports.

Requires a Bachelor's degree from an accredited college or university with major coursework in computer science or closely related field.

(One year of relevant experience may be substituted for each year of required education.)

Requires four (4) years of experience in systems analysis, systems design and/or applications programming relevant to area of assignment including related project management or closely related experience.

None.

• Own the architecture, configuration, and lifecycle management of Microsoft Exchange on‑prem
  , including physical servers hosting Exchange services.
• Administer enterprise mail flow, transport rules, connectors, SMTP, DAGs, Exchange domains, mailboxes, calendars, address lists, and unified messaging (eFax/voicemail).
• Plan and execute on‑prem and cloud migrations (staged, cutover, hybrid), including testing, rollback, and change control.
• Lead incident response and root‑cause analysis for email outages, latency, and deliverability issues.
• Maintain hybrid identity (Entra Connect) as it relates to Entra  Exchange services.
• Monitor performance, capacity, and availability; establish and uphold SLAs and RTO/RPO for messaging services.

• Administer and maintain Entra for hybrid email services across M365 and on‑prem Exchange.
• Configure and optimize Exchange Online, SharePoint Online, One Drive, Teams, and the Microsoft Purview (Security & Compliance) Center
  .
• Manage licensing
  , service adoption, feature rollouts, and attend internal change control for M365 and Exchange environments.
• Monitor M365 Health Dashboard and Message Center to identify issues, plan releases, and tune for performance and efficiency.

• Own Broward County's Backup & Recovery strategy (currently Veeam
  ), including policy design, scheduling, and retention.
• Protect workloads across virtualized infrastructure, physical servers, NAS/SAN, Azure/AWS cloud workloads, and Microsoft 365 (Exchange/SharePoint/One Drive/Teams).
• Implement 3‑2‑1‑1‑0 methodology and immutable backups
  ; configure air‑gap or object‑lock where supported.
• Conduct regular restore drills
  , integrity checks, and backup verification.
• Optimize repository performance, deduplication/compression, and storage tiering (hot/cold/archive).
• Harden backup infrastructure (MFA,…