Network Engineer

Requisition No: 868619

Agency:
Department of Lottery

Working Title:

NETWORK ENGINEER -

FLORIDA DEPARTMENT OF THE LOTTERY – DIVISION OF NETWORK & CLIENT SERVICES

The State Personnel System is an E-Verify employer. For more information click on ourE-Verify Website .

If hired, as employee of the Florida Lottery, you will be provided the benefits listed below:

• Approximately 97.5% of the premium for health insurance
• Individual (~$8/month) or Family (~$30/month)
• 100% of the premium for individual or family dental insurance
• 100% of the premium for basic life insurance
• Employer contributions to the Pension Plan or Investment Plan; contribution levels will vary based upon Pay Plans.

With regular supervision, this role is responsible for maintaining, and administering the Lottery's computer networks. Primary duties include maintenance of computer networks, hardware, software, and other related systems, performing disaster recovery operations, protecting data, software, and hardware from attacks, and replacing faulty network hardware components when necessary. Works closely with the users of our network to identify potential issues and fix existing problems.

A strong understanding of network infrastructure and network hardware, able to implement, administer, and troubleshoot network devices including WAPs, firewalls, routers, switches, and controllers and a deep knowledge of application transport and network infrastructure protocols is required.

• Each employee is expected to be knowledgeable of the Lottery’s Responsible Gaming program, including the No Underage Play and Play Within Your Means messaging, and will ensure retailers and players are aware of the program and provided information, as necessary.
• Develops long term lifecycle planning forecasts in preparation for the obsolescence, replacement, and deployment of all networking infrastructure components.
• Analyzes anticipated networking needs for upcoming budgetary cycles, prepares proposal documents with justification and subsequently obtains quotes for approved items.
• Develops and maintains comprehensive network documentation and drawings along with step-by-step response plans for foreseeable outage or equipment failure events.
• Plans, tracks, and manages complex projects according to Lottery prescribed methods and procedures. Provides timely reporting on the status and progress of such projects.
• Monitors and maintains the Lottery’s internal and external networks and analyzes issues with communications failures, blockages and bottlenecks or other problems relating to the switches, routers, firewalls, and other networking devices.
• Maintains and in depth understanding of all Lottery systems and infrastructure and the relationships and interactions between them.
• Performs in-depth studies of current infrastructure and systems with the goal of identifying potential conflicts or problems or opportunities to improve operating stability and performance.
• Evaluates new or updated hardware and software and may construct test labs, infrastructure and testing plans for further evaluation and simulation prior to their implementation in production environments.
• Assists with deployment planning for potential adoption of new technologies or processes and develops and validates back-out strategies and backup/restore procedures for recovery in the event of unforeseen issues.
• Reviews planning and implementation documentation and verifies successful installation and proper operation.
• Stays abreast of the most current releases and security updates for assigned products and systems and judiciously implements them while minimizing impacts to production environments.
• Research and analyze relevant documentation for problem troubleshooting and resolution of performance or compatibility issues with hardware, operating systems or other software and utilities and work with vendor support resources as required.
• Provides complete and comprehensive descriptions of reported problems, troubleshooting and remediation steps and progress for all assigned incidents and change events maintaining ongoing communication with all stakeholders using…