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Help Desk Analyst - Windows & IT Support
Job in
Tallahassee, Franklin County, Florida, 32318, USA
Listed on 2026-01-24
Listing for:
Florida Department of Financial Services
Full Time
position Listed on 2026-01-24
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A state department in Tallahassee is seeking a Technical Helpdesk Agent to support IT services. The role involves answering customer inquiries, performing troubleshooting on hardware and software, and documenting incidents in the ticketing system. Successful candidates will have at least 1 year of experience in a customer service environment, strong analytical skills, and the ability to communicate effectively. Benefits include competitive pay and generous leave policies.
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