Forward Deployment Engineer

Company Overview

TENEX is an AI-native, automation-first, built-for-scale Managed Detection and Response (MDR) provider. We are a force multiplier for defenders, helping organizations enhance their cybersecurity posture through advanced threat detection, rapid response, and continuous protection. Our team is comprised of industry experts with deep experience in cybersecurity, automation, and AI-driven solutions. Backed by leading investors, we are rapidly growing and seeking top talent to join our mission of revolutionizing the MDR landscape.

We’re a fast growing startup backed by industry experts and top tier investor Andreessen Horowitz. As an early employee, you’ll play a meaningful role in defining and building our culture. Get in on the ground floor. We’re a small but well-funded team that just raised a substantial round – joining now comes with limited risk and unlimited upside.

As a Forward Deployed Engineer, you will work closely with the Customer Success Managers to ensure seamless technical delivery, implementation, and ongoing optimization of TENEX’s solutions. This role requires strong technical expertise, problem-solving skills, and the ability to work directly with customers to ensure success.

Location:
This role will require onsite in our Sarasota, FL location.

Culture is one of the most important things —dive into our culture deck —dive into our culture deck ex.ai to see how we live it every day, with a deep emphasis on the collaboration and community that only in-person work delivers. This role is for those already in Sarasota, Florida (outside Tampa), or ready to relocate / commute here, where bold innovators ignite cybersecurity revolutions.

Escape the overly inflated cost of living and sky-high tax burdens of places like California or New York with our incredibly aggressive relocation packages, designed to make the move for you and your family seamless, lucrative, and life-changing—think zero state income tax unlocking your full earning potential!

Join us in this sun-soaked paradise, embracing unparalleled personal freedom, a pro-business powerhouse climate, year-round amazing weather, and a very pro-family culture headlined by the nearby master-planned utopia of Lakewood Ranch, boasting top-tier amenities, schools, and community vibes that fuel work-life mastery.

• Work directly with customers to implement and integrate TENEX’s security solutions within their environments.

• Lead and support the deployment of data shipping technologies, ensuring proper configuration and troubleshooting.

• Develop, test, and maintain Logstash pipelines and Grok patterns to ensure reliable parsing of security logs.

• Provide hands‑on technical support and troubleshooting to ensure smooth deployment and operation.

• Collaborate with Security Operations and Engineering teams to tailor solutions to customer needs.

• Demonstrated experience across disciplines including data ingestion, normalization, modeling and automations to create key deliverables including playbooks, dashboards, reporting, etc.

• Develop automation scripts, integrations, and other configurations to enhance deployment efficiency.

• Design, build, and maintain custom data parsers to transform raw security logs and data from various customer systems (e.g., SIEMs, cloud platforms, threat intelligence feeds, etc) into a normalized format for our platform.

• Conduct technical onboarding sessions and training for new customers.

• Act as a technical advisor ensuring customers maximize the value of TENEX’s offerings.

• Continuously assess environments and recommend improvements to optimize security posture.

• Assist in documenting best practices, deployment guides, and technical playbooks.

• Technical & Industry Expertise

  • 3+ years of experience in cybersecurity, cloud engineering, Dev Ops, or a similar field.

  • Demonstrated basic experience across disciplines including data ingestion, normalization, modeling and automations to create key deliverables including playbooks, dashboards, reporting, etc.

  • Strong understanding of security technologies such as SIEM, EDR, SOAR, and cloud security.

  • Proficiency with Google Sec Ops and…