Documentation Specialist​/Technical Writer; On-site

Documentation Specialist / Technical Writer (On-site)

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Dice is the leading career destination for tech experts at every stage of their careers. Our client, Kyra Solutions, is seeking the following. Apply via Dice today!

Do you want to make an impact on the world around you? The work we do at Kyra Solutions directly impacts government entities and the citizens they serve. In Transportation practice, our solutions are designed to save lives on the roadways and in our Regulatory practice, we are designing solutions to make government digital for your accessibility. Kyra works hard to offer long-term growth potential, competitive wages, and continuous professional development for our employees.

If you are interested in furthering your career with Kyra, please send your resume and make sure to include salary expectation, availability, and contact information. You do not want to miss this opportunity!

Documentation Specialist / Technical Writer (On-site)

• Three (3) or more years of proven business or technical writing experience and a working knowledge of multiple software and graphics packages.
• Excellent written and verbal communication skills.
• Strong understanding of technical concepts and ability to translate them into user-friendly documentation.
• Expert proficiency with Microsoft Word, Excel, Visio, PowerPoint, and Adobe Acrobat.
• Ability to work independently and support multiple projects simultaneously.
• Strong attention to detail and organizational skills.
• Experience in creating various types of documentation, including technical, business, and user documentation.
• Experience in preparing status reports and providing management briefings.
• Experience with meeting facilitation and documentation.
• Ability to document user stories and write business IT system requirements.
• Ability to collaborate effectively with cross-functional teams.
• Familiarity with project management methodologies and tools.

• Certification in technical writing or related field.
• Knowledge of industry standards and best practices for documentation.
• Experience with state or federal government IT projects.
• Familiarity with software development lifecycle (SDLC) methodologies, such as Agile, Scrum, or Waterfall.
• Familiarity with content management systems (CMS) and version control systems.
• Proficiency with business intelligence tools (e.g. Power BI, Tableau), data analysis software (e.g. Structured Query Language, Python, R, Statistical Analysis System), project management software (e.g. Microsoft Projects, JIRA Software, Trello), and databases and Enterprise Resource Planning (ERP) systems.
• Experience with graphic design tools for creating diagrams and visuals.
• Understanding of cybersecurity principles and practices.
• Experience in conducting training sessions or workshops.
• Ability to create multimedia content, such as video tutorials.
• Experience with user experience (UX) design principles.
• Ability to demonstrate a take-charge, can-do attitude with the initiative to solve complex problems.
• Strong communication skills to effectively communicate with diverse stakeholders.
• Knowledge of IT standards and security in a criminal justice environment.
• Positive team player with a high-energy level and diligent work ethic.
• Ability to meet or exceed deadlines, thrive in a fast-paced environment, and organize and prioritize activities.

• Develop and maintain comprehensive technical documentation for IT projects.
• Create business documentation, including project plans, business cases, and requirements documents.
• Produce user documentation, such as user guides, manuals, and training materials.
• Collaborate with IT project managers, business analysts, and developers to gather information.
• Ensure documentation is accurate, clear, and concise.
• Update and revise documentation as projects evolve.
• Utilize documentation tools and software to create and manage documents.
• Conduct interviews and research to understand project requirements and technical details.
• Review and edit documentation…