User Support Lead — Library IT & Cloud Services
Job in
Tallahassee, Franklin County, Florida, 32318, USA
Listed on 2026-01-12
Listing for:
Inside Higher Ed
Full Time
position Listed on 2026-01-12
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
A major educational institution in Tallahassee is seeking a User Support Specialist to provide hardware and application support for library technology. In this role, you will manage a team to ensure excellent customer service and troubleshoot user issues for both Mac and PC platforms. The ideal candidate will possess a Bachelor's degree or equivalent experience, along with strong customer service skills and the ability to lead and train support staff.
This position offers a comprehensive Total Rewards package and the opportunity to contribute to library technology services.
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