Technical Solutions Engineer
Listed on 2025-12-05
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IT/Tech
Systems Engineer, Technical Support
Join to apply for the Technical Solutions Engineer role at Epic
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This position is based at our campus in Madison, WI and requires relocation to the area. We recruit nationally and provide financial relocation assistance.
About the RoleAs a Technical Solutions Engineer at Epic, you’ll work on software that impacts 305 million patients around the world. Alongside customer counterparts, you’ll tackle mission‑critical and complex problems – we’re far beyond “turn it off and on again” issues. You’ll diagnose the problem, identify a solution, and manage the implementation of the solution, sometimes across multiple physical locations and stakeholders. Learn more about our team at
Who We ServeThe top‑ranked health systems in U.S. News and World Report are Epic customers. Our community includes major systems such as the Mayo Clinic, Johns Hopkins, Cleveland Clinic, and Kaiser Permanente, as well as leading academic medical centers at the University of Wisconsin, University of Michigan, University of California, University of Texas, The Ohio State University, and many more.
Why Madison?Epic is located just outside Madison, Wisconsin, the second fastest growing market for tech talent. Madison is known for being the greenest city, the best city for renters, the fittest city, and a top metro for young professionals.
Work EnvironmentOur uniquely themed campus was designed to heighten your ability to get stuff done in your office, a conference room, or by the fireplace in a comfy chair. All meals are restaurant‑quality but cost only a few dollars, and they’re prepared by a team of kitchen talent from restaurants across the country. After five years, you’ll earn a four‑week sabbatical anywhere in the world.
Benefits& Compensation
We offer comprehensive benefits to keep you healthy and happy as you grow in your life and career. Your merit‑based compensation will reflect the impact your work has on the company and our customers. You’ll also be eligible for annual raises and bonuses, as well as stock grants, which give you a greater stake in the success of Epic and our customers.
EEOStatement
As an Equal Opportunity Employer, Epic embraces diversity, equity, and inclusion. Please see our full non‑discrimination statement at
Qualifications- Bachelor's degree or greater
- A history of academic excellence or professional success
- Willingness to travel occasionally to customer locations
- Eligible to work in the U.S. without visa sponsorship
- Relocation to the Madison, WI area (reimbursed)
- COVID‑19 vaccination
- Entry level
- Full‑time
- Information Technology
- Software Development, Hospitals and Health Care, and Information Technology & Services
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