Administrative Assistant - Bilingual; Spanish

Our Property

Captiva Island has been the destination of choice for generations of families. South Seas, for many, is where the destination has come to life. The 330-acre retreat and wildlife nature preserve on the Florida Gulf Coast offers elevated coastal experiences and world-class amenities designed to appeal to a multitude of guests. Join this passionate and hardworking team and enjoy working in paradise.

We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiencers through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing.

Our values define who we are.

• Be Authentic
• Practice Humility
• Cultivate Teamwork
• Value Time
• Be Trustworthy

• Low-cost Medical, Dental, Vision Plans
• Paid Life Insurance
• Short- and Long-Term Disability
• Paid Time Off & Holidays
• 401(k) with 100% match up to 4 percent
• Commuter and Company-paid Toll Programs
• Complimentary Shift Meal

Administrative Assistant (Preferably Bi-lingual
-Spanish) provides advanced administrative and operational support to the HR department in a resort environment. This role independently manages core HR processes, supports employee lifecycle activities, ensures compliance and data accuracy, and serves as a knowledgeable point of contact for employees and leaders. The position requires discretion, initiative, and a strong understanding of hospitality HR operations.

Location: On-site at South Seas Resort

Advanced Administrative & Operational Support

• Independently manage daily HR administrative operations with minimal supervision
• Coordinate calendars, interviews, orientations, training sessions, and HR meetings
• Draft, review, and distribute HR communications, reports, and standard documentation
• Maintain organized HR workflows, timelines, and task tracking

Employee Records, HRIS & Compliance

• Maintain accurate and compliant personnel files (electronic)
• Administer onboarding documentation including I-9 verification, background checks, and employment eligibility
• Track certifications, licenses, training completions, and required renewals

Recruitment & Onboarding Coordination

• Coordinate recruiting logistics, interview scheduling, and candidate communications
• Prepare offer letters and hiring documentation per established guidelines
  
  Lead new hire onboarding logistics and orientation sessions as assigned
• Partner with department leaders to ensure smooth new hire transitions

Payroll, Benefits & Timekeeping Support

• Review timecard corrections and submit adjustments for approval
• Support benefits enrollment, qualifying life events, and employee status changes
• Liaise with payroll and benefits vendors to resolve standard issues

Employee Relations & Internal Service

• Serve as a trusted point of contact for employee inquiries and HR processes
• Provide guidance on policies, procedures, and forms within established parameters
• Support employee recognition programs, engagement initiatives, and events
• Maintain professionalism and confidentiality in sensitive employee matters

Process Improvement & Projects

• Identify opportunities to improve HR administrative processes and documentation
• Assist with HR initiatives such as engagement surveys, training programs, and system implementations

Education & Experience

• High school diploma or equivalent required; associate or bachelor’s degree preferred
• 3–5 years of administrative/office experience

Skills & Competencies

• Customer-service orientation with the ability to work independently in a fast-paced environment
• High level of discretion and sound judgment
• Bi-lingual (Spanish) preferred
• Advanced organizational, prioritization, and project management skills
• Proficiency in Microsoft Office
• Strong written and verbal communication skills

Physical & Work Requirements

• Ability to sit, stand, and move throughout the resort as needed
• Occasional lifting of files or office materials
• Flexibility to support peak seasons, onboarding periods, and special HR events

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