Executive Housekeeper

Schulte Hospitality Group is seeking a dynamic, service-oriented Executive Housekeeper to join our team!
Schulte Hospitality Group is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

What's in it for you? When you join Schulte Hospitality Group you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people!
Schulte Hospitality Group provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:

• Work Today, Get Paid today, with Daily Pay!
• Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
• Multiple Health Insurance and Life Insurance options
• 401k Plan + Company Match
• Paid Parental Leave
• Paid Time Off
• Holiday Pay
• Pet Insurance
• Employee Assistance Program
• Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

Our Company:
Schulte Hospitality Group is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

The Executive Housekeeping Manager is responsible for overseeing all housekeeping operations to ensure exceptional cleanliness, presentation, and guest satisfaction standards in alignment with Marriott Autograph Collection brand expectations. As a leader within a distinctive, luxury-oriented independent property, this role ensures that the hotel’s unique character is reflected in every detail of the guestroom and public space experience.

The position requires strategic leadership, operational excellence, financial acumen, and a strong focus on quality assurance, team development, and brand compliance.

1. Operational Leadership

• Direct and manage daily operations of the housekeeping department, including guestrooms, public areas, laundry, and linen rooms.
• Ensure all guestrooms and public spaces meet or exceed Marriott brand cleanliness and presentation standards.
• Conduct daily inspections of rooms, suites, and public areas to maintain quality control.
• Develop and maintain cleaning procedures and checklists in compliance with Marriott operating standards.
• Coordinate closely with Front Office and Engineering to ensure timely room availability and maintenance follow-up.

2. Brand Standards & Quality Assurance

• Ensure compliance with Marriott Autograph Collection brand standards, including cleanliness audits and brand inspections.
• Prepare the department for Marriott Quality Assurance (QA) inspections.
• Maintain high guest satisfaction scores (GSS/Medallia or relevant Marriott platforms).
• Respond promptly and professionally to guest complaints regarding cleanliness or room condition.

3. Financial Management

• Develop and manage the housekeeping department budget.
• Control labor costs through effective scheduling and productivity management.
• Monitor and control expenses related to supplies, equipment, linens, and uniforms.
• Oversee inventory management, including par levels and ordering processes.
• Analyze monthly financial statements and identify opportunities for cost efficiencies.

4. Team Leadership & Development

• Recruit, hire, train, and mentor housekeeping supervisors, room attendants, house persons, and laundry staff.
• Foster a positive, inclusive, and performance-driven team culture.
• Conduct regular performance evaluations and provide coaching and corrective action when necessary.
• Ensure all team members receive brand-standard training and safety compliance training.
• Promote employee engagement and retention initiatives.

5. Health, Safety & Compliance

• Ensure compliance with OSHA and local health regulations.
• Maintain proper handling and storage of cleaning chemicals (MSDS compliance).
• Oversee safety programs to reduce workplace injuries.
• Ensure rooms meet all cleanliness and sanitation requirements.

6. Property Care & Preventative Maintenance

• Partner with Engineering to identify and report maintenance issues.
• Conduct preventative maintenance room checks.
• Assist in planning for renovations, deep-cleaning programs, and capital improvement projects.
• Maintain high standards for FF&E (Furniture, Fixtures & Equipment) condition.

7.…