Front Desk AssociateVeterinary Receptionist

Benefits

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Full or Part Time In person Application is preferred. Melbourne Beach Animal Hospital 2990 Hwy A1A Melbourne Beach

Veterinary Receptionist Duties & Responsibilities- ability to cross train to learn tech responsibilities is available.

• Provide customer service: greet customers, answer questions, process incoming patients, take payments, answer the phone with a smile.
• Handle mail and email.
• Collate, confirm, update and file patient charts - we will be moving to EMR's in the future. Ability to type, use a computer and learn software for veterinary management (experience appreciated but not necessary). We currently use Cornerstone software. Interpret patient charts, record vaccination history and update the reminder system.
• Process credit card payments.
• Prepare bank deposits.
• Retrieve/fill prescriptions.
• Maintain the cleanliness of the waiting room, exam rooms and hospital.
• End of day reports and maintenance.

• Compassion and sensitivity:
  Customer service skills:
  Ability to provide friendly, efficient service to patients in-person, as well as on the phone with a smile.
• Interpersonal skills: must be comfortable in dealing with patients, staff, and pets. (We treat all species - please do not scream at a snake, rat or other odd creature in the waiting room).
• Technology skills: phone, fax, copier, computers, etc.
• Organizational skills:
  Part time and Full time positions available

If you are interested in learning more about the positions we have available, please reach out to us during our business hours: 8 AM-5 PM Monday through Friday or 8 AM-12 PM on Saturdays. Contact us by email at sebast or by phone at .

An in person meeting and tour of the hospital may follow.