Government Operations Consultant Ii

Requisition No: 866457

Agency:
Agency for Health Care Administration

Working Title:

- GOVERNMENT OPERATIONS CONSULTANT II

Pay Plan:
Career Service

Position Number:

Salary: $2,125.08 Biweekly

Posting Closing Date: 01/30/2026

The Agency for Health Care Administration (AHCA) is Florida's chief health policy and planning entity.

The Agency is responsible for administering the Florida Medicaid program, the licensure and regulation of nearly 50,000 health care facilities, and empowering consumers through health care transparency initiatives.

Under the direction of the Agency Secretary, AHCA is focused on advancing Governor DeSantis’ vision for Florida’s health care system to be the most cost-effective, transparent, and high-quality health care system in the nation.

The Medicaid program provides low-income families and individuals with access to health care.

If you have a desire to use your talent and skills at an organization that provides critical services to millions of individuals and families across the state, AHCA invites you to apply to become an essential member of our team.

As one of Florida’s leading state agencies, AHCA’s diverse workforce community of more than 1,400 employees is proud of its efforts to serve the people of Florida.

• HIGH QUALITY Emphasizing quality in all that we do to improve health outcomes, always putting the individual first.
• TRANSPARENT Supporting initiatives that promote transparency and empower consumers in making well informed healthcare decisions.
• COST-EFFECTIVE Leveraging Florida’s buying power in delivering high quality care at the lowest cost to taxpayers.

This is an exciting opportunity to help shape the quality of health care in Florida. We are seeking to hire Government Operations Consultant II, who desires to work to enhance the delivery of health care services through the Florida Medicaid Program. This position requires a candidate who is creative, flexible, innovative, and who will thrive in a fast-paced, team based work environment.

This position will be filled at $2,125.08 Biweekly and is non-negotiable. This position is located in the Bureau of Medicaid Oversight & Coordination (MOC). MOC is responsible for legislative and communications/outreach efforts, project and process management, process improvement initiatives, coordinating human resource activities for the Medicaid Program, Agency purchasing and contract administration, Medicaid Program operational process tracking, and other cross-divisional tasks.

MOC is also responsible for training activities for Medicaid Program staff, and the maintenance of Medicaid's internal and external websites.

This Position Is Responsible For Providing Administrative Support To Ensure The Success Of Medicaid Program Projects And Process Improvement Teams In a Deadline-driven Environment. These Duties Will Include, But Will Not Be Limited To:

• Scheduling meetings with internal and external team members.
• Preparing, drafting, tracking, compiling, and disseminating project and process team documentation.
• Uploading and maintaining project and process team files on SharePoint.

This Position Will Also Serve As The Backup For The Medicaid Program Operational Process Portfolio Administrator, Whose Duties Include, But Are Not Be Limited To:

• Disseminating and following up with Subject Matter Experts (SMEs) on process portfolio update requests on a monthly basis.
• Assisting the SMEs with any troubleshooting related to updating templates on SharePoint.
• Ensuring the Project Portfolio Master Tracking Log remains up to date at all times.
• Assisting the Process Management Senior Management Analyst II in reviewing monthly updates provided by SMEs.
• Assisting with the development and preparation of process portfolio assignments and reporting templates as needed.

The Incumbent Will Also Be Responsible For Managing And Facilitating Simple Process Management And Improvement Teams, Whose Duties Will Include, But Not Be Limited To:

• Creating process maps and timelines in Microsoft Visio.
• Creating desk guides or other reference materials using Microsoft Word, Excel, and/or Visio.
• Facilit…