Community Support Coach​/Therapist

Overview

Role

Summary:

Community Support Coaches (CSC) provide specialized therapeutic and coaching support to Community and Disaster Case Managers and partner organizations during long-term disaster recovery. This role supports the emotional sustainability of frontline staff and augments the relational fieldwork of the CCMs. This position operates within a non-clinical, crisis-informed framework and does not involve long-term therapy or extended individual treatment plans.

Why this Role is Different:
This role offers the opportunity to assist and support long-term recovery by building upon strength and resiliency with community case managers. It focuses on providing just-in-time real care for people supporting disaster survivors and experiencing pressure in roles that are not traditional mental health professionals. CSCs bring a layer of healing and support that can be profound, immediate, and personally and professionally fulfilling.

Note:

You must be centrally located in the disaster-impacted counties of Florida to be available in person at least one day per week over the duration of this project.

Coaching Consultation & Insight – Primary Role

• Provide one-on-one support for Disaster Case Managers to minimize stress, enhance roles, and support the Disaster Recovery process with fundamental wellness practices
• Flag concerns related to burnout, secondary trauma, or ethical boundaries
• Learn about the Case Manager role and help navigate complex interactions with survivor clients, supporting them feeling that they have someone who has their back to stay positive and healthy in their role
• Collaborate with Community Case Managers to monitor which organizations may need the most help and be available to coordinate support as needed
• Travel into the field to make in-person introductions and reduce resistance to connecting with therapeutic support
• Maintain all therapeutic standards from confidentiality to mandatory reporting as per license and professional ethics
• No expectation of long-term therapy or documentation-heavy clinical work and no solicitation

Staff & Team Support

• Participate in daily team check-in calls with CCMs
• Provide reflective support, grounding practices, and skill-building for CCMs
• Support CCMs in navigating complex emotional or relational dynamics in the field and be ready to step in as needed

Organizational Support

• Offer group debriefings or structured support sessions for partner organizations as requested
• Support brief interventions following critical incidents or periods of heightened stress
• Reinforce healthy boundaries and sustainable engagement practices
• Provide consultative input to the Program Coordinator regarding emerging themes or clinical needs

Timeframe, Commitment, & Travel

• Role Type:
  Independent Contractor
• Duration: 8-10 weeks (based on funding)
• Expected Commitment: 10-25 hours/week, variable based on program needs
• Temporary, grant-funded position
• Primarily virtual, with occasional in-person support as needed (1-2 days weekly)
• Includes participation in team check-ins and targeted support sessions
• Occasional travel through impacted areas with the Community Case Managers to engage with organizations in person

• Licensed mental health professional or highly experienced certified mental health coach (license preferred)
• Experience with trauma-informed care, disaster response, or crisis intervention
• Group facilitation skills
• Comfortable operating outside of traditional therapy models

• Grounded, emotionally regulated, and collaborative
• Comfortable supporting helpers without becoming the primary rescuer
• Able to work within a defined scope and time-limited project
• Able to work with changing and evolving job requirements across Florida

Compensation

• Hourly Rate: $35-50/hour
• Pay Structure:
  Independent Contractor
• Pay
  
  Schedule:
  
  Biweekly, invoicing required

Travel & Field Stipend

• Flat Travel Stipend:
  To be discussed
• Applies during weeks with in-person support or field days with Community Case Managers
• In-person engagement will be scheduled intentionally and less frequent for this role
• This stipend recognizes the episodic nature of field participation without creating administrative burden

You will work with a great team in a focused, short-term engagement and make a real difference in lives. This aligns with Phase one of Hurricane Helene and Milton Recovery work, where facilitators supported resilience workshops and engaged with thousands of people. We are ready to welcome you to lead the charge for this phase and help disaster survivors and their teams stay strong through recovery.