Human Services Worker Iii

Overview

Requisition No: 868627

Agency:
Children and Families

Working Title:

HUMAN SERVICES WORKER III -

Pay Plan:
Career Service

Position Number:

Salary: $36,397.92 annually / $1,399.92 bi-weekly

Posting Closing Date: 01/29/2026

Total Compensation Estimator Tool

Open Competitive

Evening and Night Shift positions will receive a $3.00 per hour shift differential

This posting will be used to fill position vacancies in Career Service.

Current employees will be compensated in accordance with the DCF salary policy.

This is work responsible for providing residential care, assisting with enrichment activities and supporting the treatment, psychiatric rehabilitation, stabilization and recovery of people with a mental illness. As a Human Services Worker III you will treat people in a respectful manner that preserves their dignity and rights and maintain a professional caregiver relationship with people served.

The incumbent is responsible for preserving the rights, safety and security of people served by observing them:

• At all times to learn what type of environment and interactions make them feel safe, secure and calm and to identify distressful stimuli or triggers

When providing ward coverage.

When escorting to and from activities and appointments to ensure that they arrive safely.

During meals to monitor intake and ensure that they don’t choke or trade food.

When a person served is placed on special observation status to address dangerous or high risk behaviors.

When a restrictive intervention such as seclusion or restraints is used to assess for release criteria and immediately identify health needs that may arise.

Communicating with them:

• At all times to develop a trusting, caregiver relationship and identify signs of distress or health concerns.

When a person served is placed on special observation status, in the seclusion room or in restraints to assure the person that he or she is safe, help them develop trust in you as a caregiver and identify signs of distress or health concerns.

Intervening:

• To separate them from distressful stimuli and assist in resolving conflict.
• To ensure that people served are not neglected, abused or exploited; or to ensure that it is reported to the abuse hotline if they are.
• To ensure safety during medical or disaster emergencies.
• To ensure safety when a person served is exhibiting a behavior dangerous to self or others, which may involve the use of physical holds and placing people served in a seclusion room or mechanical restraints.

• Must be 18 years old at time of hire.
• One year of experience in medical, psychiatric, nursing, or childcare settings, customer service, working with developmentally disabled persons, or in a correctional facility; OR college or vocational/technical training from an accredited institution can substitute at the rate of 30 semester, 45 quarter or 720 classroom hours for the required experience.
• Valid Driver License (if required).
• Ability to attend a 1–2 week mandatory training course including CPR certification. Training could be scheduled during day, weekend, and evening hours.

• Must be able to ambulate up and down a stairwell.
• Must be able to assist with evacuation of persons served during an emergency situation.
• Normal vision and hearing, including use of corrective devices.
• Ability to work with or around cleaning chemicals and supplies.
• Ability to perform repetitive movements with arms, hands, neck and head.
• Ability to demonstrate competency in all areas of training, some of which requires physical activity.

Must be able to bend, twist, turn, kneel, stoop, squat, push, pull, lift and walk extended distances. Must be able to physically operate all equipment necessary to do job tasks. Must be able to lift and carry 20 pounds. Must be able to sit and/or stand for one hour without a break. Must be able to work 16 hour shifts on occasion.

Must be able to remain alert while on duty. Must be able to drive an EZ Go or vehicle if job essential.

• Service Planning: Participates in service planning and ensures adherence to plans.
• Dail…