Phlebotomist

Job Description:

• The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
• The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
• The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe, and accurate manner.
• The PSR I will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
• Under the direction of the area supervisor, perform daily activities accurately and on time.
• Maintain a safe and professional environment.
• Perform forensic and clinical specimen collection and processing duties following established practices and procedures.
• Maintain required records and documentation.
• Promote a positive image to patients, clients, employees, and the public.

• Ability to provide quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal on-site supervision.
• Excellent phlebotomy skills, including pediatric and geriatric collections.
• Flexible availability, including weekends, holidays, on-call, and overtime.

• High school diploma or equivalent REQUIRED.
• Medical training (medical assistant or paramedic) preferred.
• Phlebotomy certification preferred (required in CA, NV, and WA).

• Minimum of 6 months phlebotomy experience REQUIRED.
• One (1+) year of phlebotomy experience preferred.
• Customer service experience in a retail or service environment preferred.
• Keyboard/data entry experience required.