Human Services Counselor

Overview

Agency:
Department of Health

Working Title:

HUMAN SERVICES COUNSELOR I
- Requisition No: 868257

Your Specific Responsibilities:
The position, an employee of the Nassau County Health Department (NCHD), works to protect, promote, and improve the health of all people in Florida through integrated state, county, and community efforts. The employee is expected to promote innovation by searching for creative solutions and managing resources wisely. They are expected to collaborate through teamwork to achieve common goals and solve problems.

The employee is expected to be accountable and perform with integrity and respect. They are expected to be responsive by serving our customers and engaging our partners. Finally, the employee is expected to perform with excellence by promoting quality outcomes through learning and continuous performance.

• Provision of education and skilled supportive counseling to Healthy Start/Connect women and their families to support the program goals of reducing the incidence of low-birth babies, infant death, fetal death, teen repeat pregnancy, pregnancy loss and unhealthy life choices. Services will include outreach, engagement, assessments, crisis management, supportive counseling, education, and developmental testing for Healthy Start Clients.
• Primary duties include completing initial intakes and assessments, describing and offering home visitation services in the county for families, providing information on resources, and completing and retrieving prenatal risk screens as needed or required within OBGYN offices. Referrals to community agencies or DOH programs will be provided to alleviate barriers that interfere with the client’s or family’s ability to maintain a safe and healthy environment and to have a positive birth outcome.
• Assist families in meeting personal, social, medical and economic needs; attend/planning outreach events in evenings and weekends; participate in community outreach and engagement on weekends, afternoons or evenings as needed for community education about home visitation services; maintain relationships with providers in the county.
• Work within Department of Health clinical services to complete same-day assessments; educate on home visitation services; complete electronic and paper screening processes; complete trainings as outlined by Healthy Start Coalition and Florida Department of Health; document all data and services accurately using required forms within 72 hours of service; perform duties in the evenings for educational sessions as needed.
• Performs all other duties as assigned.

Required Knowledge, Skills, and Abilities
:

• Knowledge of Nassau County and surrounding areas community resources.
• Knowledge of topics surrounding parenting, childbirth, breastfeeding, smoking cessation, and postpartum depression.
• Ability to effectively utilize Microsoft Office suite and electronic health systems.
• Ability to collaborate with team members.
• Ability to recognize warning signs of child abuse and neglect.
• Ability to be empathetic to various socioemotional needs.
• Ability to recognize one’s own knowledge and abilities.
• Ability to utilize skills to adequately communicate via technological databases.
• Ability to complete assessments in person.
• Entering and recording information in written form using electronic systems.
• Knowledge of principles and processes for providing customer and personal services.
• Ability to communicate effectively via phone and in person.

Qualifications

• Minimum: High School Education;
  Experience in social service-related field;
  Experience working with Coordinated Intake and Referral;
  Proficient in technical databases such as Microsoft Word, Excel, etc.
• Preferred: Some college or degree in Social Work;
  Experience working with Maternal Child Health population.

Mission: To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.
Vision: To be the Healthiest State in the Nation.
Values: Innovation, Collaboration, Accountability, Responsiveness, Excellence with appropriate formatting preserved in plain text where needed.