Operational Training Development Analyst

operational training development analyst -

date: feb 4, 2026

the state personnel system is an e-verify employer. For more information click on our e-verify website.

requisition no: 866458

agency: department of revenue

working title: operational training development analyst -

position number:

salary: $47,667.96 - $63,652.20 / annually

operational training development analyst (operations review specialist)

the florida department of revenue’s child support program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability.

to learn more about the department of revenue’s excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website.

job summary:

this is a highly responsible, professional position in the operational procedures and training unit, within the child support program, and reports to the revenue program administrator for the training team. This position coordinates the design and development of instructor-led and computer-based training materials, aligning with the program’s strategic goals and revision schedule. The team member in this position must use strong research, writing, and editing skills to design and develop interactive training.

Critical thinking and problem-solving skills are required to make independent decisions, evaluate and analyze information, and sequence information ensuring logical content flow. The team member must effectively manage multiple assignments simultaneously, meet deadlines, adjust priorities as needed, communicate assignment statuses, and work with minimal supervision.

minimum requirements:

• experience condensing large amounts of complex information into simple and clear instructions.
• experience designing and developing instructor-led and computer-based training.
• experience using e-learning authoring tools.

preferences:

• a degree or certification in instructional design, education, or a similar field.
• experience using articulate 360.

special notes:

• this position is not eligible for teleworking.
• the applicant selection criteria (asc) screening tool is administratively approved. Those applicants who have met minimum qualifications and with the greatest total points accumulated, via asc screening, will be selected for interview.

salary: $47,667.96 - $63,652.20

benefits:

benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.

screening disclaimer: your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.

candidate pool: future vacancies may be filled from this advertisement for a period of up to six months.

criminal background checks: you will be required to undergo a national level-2 criminal background check which requires you to provide your fingerprints.

reminder: male candidates born on or after october 1, 1962, will not be eligible for hire or promotion unless they are registered with the selective services system (sss) before their 26th birthday or have a letter of registration exemption from the sss. For more information, please visit the sss website at http://(Use the "Apply for this Job" box below)..

the state of florida is an equal opportunity employer/affirmative action employer, and does not tolerate discrimination or violence in the workplace.

candidates requiring a reasonable accommodation, as defined by the americans with disabilities act, must notify the agency hiring authority and/or people first service center . Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

the state of florida supports a drug-free workplace. All employees are subject to reasonable suspicion drug testing in accordance with section 112.0455, f.s., drug-free workplace act.

veterans’…