Investigation Specialist Ii

Overview

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Requisition No:867029

Agency:
Business and Professional Regulations

Working Title:

INVESTIGATION SPECIALIST II -

Division of Florida Condominiums, Timeshares and Mobile Homes

Position Number:

Open Competitive

This position is located within the Bureau of Compliance of the Division of Condominiums, Timeshares and Mobile Homes. This in-office position is a part of the investigative team, and is responsible for analyzing and investigating incoming complaints for alleged violations of Florida Statutes and Board Rules regulated by the Department.

The incumbent in this position is responsible for the day-to-day intake and processing of public complaints and inquiries regarding issues regulated by the Division’s program areas. This includes:

• Identifying and applying specific portions of the Florida Statute with regard to allegations made against an association.
• Reviewing evidence provided to determine if the evidence is sufficient to move forward with an investigation.
• Making calls to witnesses, complainants, and respondents to obtain verbal and written statements.
• Preparing written letters to complainants and respondents.
• Preparing detailed investigative reports to outline each allegation that was investigated.
• Maintaining a wide range of general knowledge of the Department and other agencies’ functions in order to provide referral information to the public as needed.
• Effectively monitor case load to ensure cases are processed in a timely manner.
• Communicating with the supervisor daily.
• Conducts case and non-related case travel.

• Knowledge of Microsoft Office software.
• Knowledge of investigative techniques.
• Ability to read, interpret, and apply statutes and administrative rules to specific fact scenarios.
• Ability to conduct fact-finding interviews and take statements.
• Ability to collect and analyze evidence.
• Ability to conduct thorough investigations.
• Ability to write accurate investigative reports.
• Attention to detail and critical thinking.
• Strong oral and written communication.
• Customer service etiquette.
• Two years of investigative experience in researching and analyzing statutory issues.
• Two years of preparing investigative reports.

• Bachelor's Degree from an accredited college or university; OR
• Associate's Degree from an accredited college or university and two years investigative experience;
• Bilingual in both English and Spanish.

Working for the State of Florida includes a competitive total compensation package with employee benefits such as retirement, holidays, paid leave, health insurance, life insurance, supplemental insurance, reimbursement accounts, and tuition assistance.

• State of Florida retirement package: 3% employee contribution required.
• Nine annual paid holidays and one personal holiday.
• Up to 104 hours of paid annual leave annually as a new employee with the State of Florida.
• Up to 104 hours of paid sick leave annually.
• Health insurance coverage (individual and family) to eligible employees.
• $25,000 life insurance policy to eligible employees.
• Additional supplemental insurance options (dental, vision, hospital, cancer, etc.).
• Tax-deferred medical and childcare reimbursement accounts.
• Tuition waiver program for State of Florida colleges or universities.

Information contained in responses to qualifying questions concerning education, experience, knowledge, skills and abilities must also be disclosed on the State of Florida Employment Application.

If you are the selected candidate and hold a current license through the Florida Department of Business & Professional Regulation, you may be required to place your license in an inactive status.

The position requires a security background check, physician assessment, drug screening, and participation in direct deposit. You will be required to provide your Social Security Number (SSN) and date of birth to conduct the background check. Applicants must apply…