RTCC Supervisor

Responsibilities

• Ensures RTCC operations, data sharing, and technology use comply with agency policy, state and federal laws, privacy standards, and CJIS requirements.
• Identifies, evaluates, and recommends new technologies, analytical tools, and data sources to enhance RTCC capabilities.
• Assists with implementation, testing, and training for new RTCC systems or platforms.
• Coordinates with local, state, and federal partners to support intelligence sharing, joint operations, and regional RTCC initiatives.
• Acts as the primary liaison for RTCC technology and analytical platforms, including Fusus and License Plate Reader (LPR) systems.
• Serves as the database administrator and auditor for investigative programs, analytical tools, and databases utilized within the RTCC and by other agency personnel.
• Reviews, approves, and ensures quality control of analytical and intelligence products produced by RTCC Specialists prior to dissemination.
• Prepares and delivers PowerPoint presentations and analytical briefings for weekly CRIMEMAPS meetings, new hire training, public outreach events, etc.
• Participates in agency meetings, regional collaborations, and training opportunities to support the continued growth and advancement of the RTCC.
• Serves as a subject matter expert for RTCC operations and technology, supporting agency-wide adoption and effective use.
• Prepares, analyzes, and disseminates weekly, monthly, quarterly, and annual statistical and analytical reports as requested or required.
• Serves as the primary liaison with the Special Operations Commander for coordination, operational integration, and continued development of the Drone as First Responder (DFR) program.
• Supervises, mentors, and provides ongoing training to RTCC specialists to ensure professional development, operational readiness, and compliance with agency standards.
• Performs all other duties as assigned.

• Graduation from High School or possession of a High School Equivalency Diploma recognized by the State of Florida; AND
• Graduation from a regionally accredited college or university with an Associate’s degree in Criminal Justice, Forensics, Computer Science or related field; OR
• Two (2) years’ experience in Real Time Crime Center Analysis or related (preferably in Public Sector); AND
• Must be off of a probationary period with the Flagler County Sheriff’s Office; AND
• Must have received no formal discipline in the last eighteen (18) months.

The Flagler County Sheriff's Office is committed to providing its citizens with a diverse, competent, trained and professional workforce by hiring highly qualified candidates.
The FCSO is an Equal Opportunity Employer and strives to reflect the diversity found in the community we serve.