Ops Government Operations Consultant

OPS GOVERNMENT OPERATIONS CONSULTANT I -

Date:
Jan 14, 2026

Requisition No: 868305

Agency:
Department of Health

Working Title:

OPS GOVERNMENT OPERATIONS CONSULTANT I -

Division:
Bureau of Operations/Background Screening Unit

Does ensuring things stay neat and organized sound exciting to you?

Do you enjoy breaking down complicated information so it’s easy for others to understand?

Are you a confident problem solver?

If you’ve answered yes, then we want to hear from you!

The Division of Medical Quality Assurance, Background Screening Unit is seeking a qualified applicant who has experience with customer service and unit internal and external department correspondence.

The position would be responsible for:

• Answering phone calls and providing information to applicants/licensees
• Replying to general emails
• Document intake and processing
• Handling communications and documents received via fax
• Processing mail
• Applying principles of effective communication
• Using correct grammar usage
• Working independently and prioritizing multiple tasks
• Sorting data alphabetically, numerically, and categorically

Perform other related work as required.

To be considered for a position with the Florida Department of Health, Division of Medical Quality Assurance, Bureau of Operations:

• All fields in the Candidate Profile must be completed (an attached resume is not a substitution for the information required on the candidate profile).
• Work history, duties and responsibilities, hours worked, supervisor, and formal education fields must be filled out to determine qualifications for this position.
• Responses to Qualifying Questions must be clearly supported in your employment history.

Mission:
To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:
To be the healthiest state in the nation.

Values:

• I - Innovation:
  We search for creative solutions and manage resources wisely.
• C
  - Collaboration:
  
  We use teamwork to achieve common goals & solve problems.
• A - Accountability:
  We perform with integrity & respect.
• R - Responsiveness:
  We achieve our mission by serving our customers & engaging our partners.
• E - Excellence:
  We promote quality outcomes through learning & continuous performance improvement.

Division of Medical Quality Assurance, Leon County

This is a full-time, on-site role with no provision for remote work.

As an OPS employee, the benefits below are available:

• State of Florida 401(a) FICA Alternative Plan (mandatory)
• Participation in state group insurance (upon meeting eligibility requirements. Consult with People First and/or the serving HR office)
• Workers’ Compensation (mandatory, if needed)
• Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

The position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, must be registered with the Selective Services System before their 26th birthday unless exempt.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation under the Americans with Disabilities Act must notify the agency hiring authority and/or People First Service Center . Notification must be made in advance to allow sufficient time to provide the accommodation.

Location:

TALLAHASSEE, FL, 32311

For assistance, call the People First Service Center at  Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time.