Communications Officer Academy - Communications Officer:T2

Communications Officer Academy - Communications Officer

Veterans Preference. Citrus County Sheriff's Office. Full-time, 12‑hour rotating shifts with weekends and holidays. Emergency Operations Center (EOC), Lecanto, FL. Reports to Communications Director.

CCSO seeks Communications Officers who handle emergency and non‑emergency calls, dispatch law enforcement, EMS, and fire personnel. Full‑time CCSO benefits include medical/dental/vision/life insurance, Florida Retirement System, paid time off, and access to CCSO gym facilities. THIS IS FOR ENROLLMENT IN THE COMMUNICATION OFFICER ACADEMY BEGINNING FEBRUARY 2, 2026.

• Pass a Critical assessment test to qualify for the Academy.
• Complete the Call Center Questionnaire and Call Center Observation before the academy starts.
• Complete the Communications Officer Academy program, including:
  • Public Safety Telecommunications Program
  • Cardiopulmonary Resuscitation (CPR)
  • Emergency Medical Dispatch (EMD)
  • Emergency Police Dispatch (EPD)
  • Florida Crime Information Center (FCIC) certification
• Pass the State of Florida 911 Safety Tele‑communicator Certification exam.
• Proficiency in keyboarding at 32 wpm.
• Able to sit and speak for long periods of time.
• All Citrus County Sheriff's Office employees are essential emergency workers and may be required to work in any capacity during activations, including in‑County and out‑of‑County deployments.

• Must be 18 years of age at the start of the academy.
• Must have the legal right to work in the United States.
• Must have a valid Class E Florida Driver's License.
• High school diploma, GED, or equivalent certification of competency.
• Must not have been convicted of a felony.
• Must not have used, tried, tasted, experimented or possessed any illegal controlled substances in the last 12 months or Schedule I or II substance within the last five years at the time of the application.

• Online application
• Critical assessment test
• Call Center Questionnaire
• Call Center Observation (2‑hour minimum)
• Oral Board Review interview
• Background investigation and employment checks
• Truth Verification Exam (CVSA)
• Medical exam and drug screen

• Demonstrates polite, helpful and courteous behavior, respecting cultural differences when interacting with the public and colleagues.
• Responds to supervision, guidance and direction in a positive, receptive manner.
• Must be appropriately dressed and groomed.
• Reports to work promptly and properly prepared.
• Acts in a professional manner, following established protocols and procedures.

Internship

Full‑time

Marketing, Public Relations, and Writing/Editing