Eligibility Specialist

ELIGIBILITY SPECIALIST I

The Early Learning Coalition of Northwest Florida is looking for a candidate that has a can-do-attitude, is tenacious, energetic, hardworking, innovative, resourceful, and creative to join its Operations Team.

• Proficiently provide customer service in a virtual environment and in person
• Maintain clear, concise, accurate case notes for each file
• Ensure the accurate determination of parent eligibility and enrollment in the selected school readiness program based on supporting documentation
• Ensure the accurate determination of parent co-pays and appropriate billing groups
• Accurately use the Coalition identified database system and software for all work-related functions
• Maintain the School Readiness Wait List (list of children waiting for potential enrollment in the SR program once funding is available)
• Complete VPK initial registration and enrollment process and transfers for eligible parents and children
• Compile and report family service, eligibility, and enrollment data, accurately and timely
• Referral processing which includes but not limited to receiving, notifying appropriate employers, providers, and agencies emailing or calling

• Associate degree or equivalent experience
• Two (2) or more years program eligibility experience.
• Outstanding written and oral communication and presentation skills.

• Level II Background Check
• Drug Screen
• Valid Florida Driver License
• Valid Automobile Insurance – if applicable
• Access to Reliable Transportation – if applicable
• E-Verify
• High Speed Internet Access that can be maintained daily, with at least 50
  
  Mbps when working in a secure home location.

• Eligibility for health and dental coverage, 401(k) plan and flexible spending accounts, subject to plan terms
• Eligibility for company-paid benefits such as life insurance and short-term disability, subject to applicable waiting periods
• Paid time off (PTO) earned on an accrual basis
• Company-paid holidays
• Eligibility to participate in the company incentive bonus program, subject to the terms and conditions specified in the incentive bonus plan document and approval by the Board of Directors

• Completion of a satisfactory Level 2 background check
• Passing a drug test
• Satisfactory reference checks
• Documentation of highest level of education completed
• Completion of all onboarding documents including, but not limited to ELCNWF employment application and execution of an employment/noncompete/confidentiality agreement

Job Type: Full-time

Closing Date: Open until filled

Salary Range: $15.00 - $20.00 per hour

COVID-19 considerations: Initial interviews may be conducted virtually.

Early Learning Coalition of Northwest Florida is an Equal Opportunity Employer and Drug Free Workplace