Floor Supervisor - Dual Rate Pit

Overview

SEMINOLE CASINO HOTEL IMMOKALEEHiring smiling faces and happy personalities! Only a 30-minute drive from Daniels & SR 82, a 25-minute drive from LaBelle, or a 40-minute drive from I-75 and Immokalee Rd. At Seminole Immokalee Casino and Hotel, we have 3 restaurants, 4 bars, 24/7 hours, no last call, the party never stops!

Join to apply for the FLOOR SUPERVISOR - DUAL RATE PIT role at Seminole Casino Hotel Immokalee

Job Location(s): US-FL-Immokalee

Note:

All employees eat free on shift in our dining room; weekly pay, bonus eligibility, and the best benefit package in SWFL; advancement and training opportunities galore with a promotion rate around 1 in 12 per year.

• Responsible for smooth operation of a specific amount of table games within a gaming pit(s) to include:
• Offers the highest possible level of customer service resulting in a maximum level of player enjoyment and return play.
• Monitors and adjusts table game limits with respect to gaming volume.
• Responsible for handling customer requests, including information, markers, and comps.
• Ensures accuracy of all monetary transactions.
• Responsible for compliance with all Seminole Gaming’s Compliance and Regulations and Federal CTR & SARC regulations.
• Responsible for specific table games scheduling for Dealers. Responsible for maintaining a high level of subordinate performance & productivity.
• Responsible for customer enjoyment and satisfaction.

• While performing the duties of this job, team member is regularly required to stand, walk, and demonstrate high-mobility for a majority of the shift.
• Will also regularly: speak and listen to internal and external customer directions or orders in an atmosphere of varying background noise; transit across surfaces that may alternate between carpeted and hard surfaces; walk through slippery surfaces and/or sloping floors or stairs; use hands to finger, handle or feel small objects such paper or cloth; and reach with hands and arms overhead and from side to side.
• Specific vision abilities required by this job include close, distance, color, peripheral vision and depth perception. Will often transit between brightly lit and dimly lit areas, including flashing lights and computer or TV screens.
• Position requires bending, lifting and carrying supplies and equipment up to 20 pounds, will be required to use, push and pull wheeled hand-carts or other equipment weighing in excess of 100 lbs.
• Will regularly bend, stoop, kneel, and twist at the waist. May occasionally be exposed to bodily fluids, pet or service animals, and strong odors.
• Will regularly be exposed to tobacco and other second hand smoke.
• May occasionally use de-escalation techniques to resolve customer conflict.
• Will be required to assist in customer evacuation in case of emergency.

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:

• Credit Check
• Criminal Background Check
• Drug Screen

Disclaimer:
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

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Seniority level:
Mid-Senior level

Employment type:

Full-time

Job function:
Sales and Business Development

Industries:
Gambling Facilities and Casinos

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