Graduate Assistant, Student Success

Location: Saint Leo

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Job Description Summary The Graduate Assistant for Student Success is a position in the Division of Student Affairs working directly with the Chief Officer, Student Success and Academic Engagement and Associate Vice President’s Office under shared supervision.##

Job Description
** Duties and Tasks:
*** Work directly with the Chief Officer, Student Success and Academic Engagement and Associate Vice President’s Office to contribute to, manage, and assist with a wide variety of tasks including data analytics, event planning and operations; problem solving; role modeling for and coordinating the activities for students; marketing; technology use; and other duties as assigned
* Assist the Associate Vice President of Student Affairs with oversight and supervision of the Division of Student Affairs student assistant training program.
* Provide reports and analyze data sets for the Division of Student Affairs.
* Assist with retention efforts, call campaigns, and text message outreach efforts.
* Serve as one of the Division of Student Affairs website editors and correspond with website administrators for the Division of Student Affairs.
* Leverage digital technologies ethically and efficiently to solve problems, complete tasks, and accomplish goals.
* Use skills developed to increase marketing reach and professionalism.
* Build collaborative relationships with others of diverse backgrounds and abilities, work within a team structure, negotiate and manage conflict.
* Exercise sound reasoning and analytical thinking; use knowledge, facts, and data to solve problems and make decisions.
* Articulate thoughts and ideas clearly and effectively in written and oral forms. Express ideas professionally to others. Use effective communication in marketing, fundraising, and other tasks.
* Participate in University functions, events, committees, etc. as appropriate.
* Provide oversite and support to several email accounts.
* Create marketing materials for social media, events, and divisional departments.
* Represent the institution at internal and external events, as appropriate.
* Assist in day-to-day office operations for the Division of Student Affairs.
* Perform other duties as assigned by the Chief Officer, Student Success and Academic Engagement and Associate Vice President’s Office, or designee.
** REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
**** Knowledge:
*** Ability to learn, digest and apply knowledge of FERPA, Title IX, Clery Act, and Campus Save Act (including VAWA – Violence Against Women’s Act)
* Demonstrated ability to contribute to the development of creative and innovative programs and services
* Knowledge and appreciation for diverse populations of students with evidence of a commitment to social justice and inclusion
* Knowledge of Microsoft Office Suite and Canva.
* Demonstrated commitment to Catholic Benedictine values and the values of Saint Leo University
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* Skills:

*** Ability to analyze data and provide well-written reports.
* Commitment to student development and student success initiatives
* Possess strong organizational, creativity, and technology skills.
* Able to coach and motivate student employees.
* Ability to analyze complex situations and to make sound judgments and decisions
* Ability to perform with integrity and autonomy in every situation
* Skilled at engaging diverse others - individually and in groups, directly and through writing, social media, and use of technology
** Abilities:
*** High energy student that excels at conceptualizing and implementing, customer service, community building, communicating in various venues and modalities, effectively engaging students and staff
* Ability to effectively manage interpersonal communication in a team environment
* Ability to balance many tasks and responsibilities simultaneously and consistently meet or beat deadlines
* Ability to manage time and stress for self and others
* Ability to address conflict in a calm, deescalating, solutions focused manner
* Ability to creatively problem solve issues with students, families, and others and work diligently until there is a fair and compassionate resolution
** EDUCATIONAL REQUIREMENTS / QUALIFICATIONS /

CERTIFICATIONS:

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