OPS Provider Trainer

Requisition No: 869012

Agency:
Agency for Persons with Disabilities

Working Title:

OPS Provider Trainer -

POSITION: EDUCATION AND TRAINING SPECIALIST - Other Personal Services (OPS)

WORKING TITLE:
Provider Trainer

POSITION NUMBER:

OPEN COMPETITIVE OPPORTUNITY

CANDIDATE POOL:
Future vacancies may be filled from this advertisement for a period of up to six months.

This position is not a Telework position and is required to report to the APD office in the area it serves.

Working for the State of Florida is more than a paycheck. The State’s total compensation package for eligible employees features a highly competitive set of employee benefits, including:

• Annual and Sick Leave benefits.
• Nine paid holidays and one Personal Holiday each year.
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
• Retirement plan options, including employer contributions (For more information, please click ).

The Agency seeks team members who demonstrate the qualities of being humble, hungry, and smart and lead others to embody the same. This entails lacking excessive ego, sharing credit, being self‑motivated, and exercising good judgment and intuition regarding the subtleties of group dynamics.

This position with APD will serve staff and management across the Agency. Your work will impact the workplace culture, our community, and the population we serve as we continuously strive to achieve the Agency’s mission.

* Responses to the qualifying questions are required and must be verifiable based on your submitted application, and “see resume” will not be considered an acceptable response.

$22.00 Hourly

The Provider Trainer is a professional role within the Provider Training Unit (PTU), part of the Quality and Accountability Division’s Bureau of Quality and Program Effectiveness. This position reports to the Provider Training Manager, who oversees training activities statewide. The Provider Trainer delivers instructor‑led training to providers and supports their understanding of APD standards, service expectations, and the APD Client Data Management System (CDMS), currently iConnect.

The position is based in one of APD’s regional offices and provides training within the assigned region, as well as statewide when needed. Travel within the assigned region is required for in‑person training, and occasional statewide travel may be required based on training demands and agency priorities.

Deliver and Facilitate Provider Training:
Facilitate learning through a variety of delivery methods including classroom instruction, virtual training, and on‑the‑job coaching. Facilitate training for providers and other stakeholders through face‑to‑face and virtual sessions. Use adult learning principles to present content clearly and effectively, respond to questions, and support understanding of applicable laws, rules, policies, and service delivery requirements. Deliver training using the approved curriculum to ensure accurate and consistent instruction across all regions.

Promote active participation and meaningful interaction throughout training sessions. Manage classroom dynamics effectively and foster a positive, inclusive learning environment that supports diverse learning needs and encourages learner engagement. Maintain a professional and respectful training environment that reflects the mission, values, and standards of the Agency.

Prepare for Training Sessions:
Participate in required meetings and train‑the‑trainer sessions to stay informed about course expectations, updates, and delivery standards. Review training materials, agendas, objectives, and relevant policies in advance to ensure accurate and consistent delivery. Prepare virtual (e.g., GoTo Webinar, Go To Meeting ) or in‑person training environments, including testing audiovisual tools and confirming that required materials are ready for use.

Plan and Schedule Training Events:
Coordinate and schedule instructor‑led training sessions in collaboration with the Provider Training Manager. Coordinate logistics for training…