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Orthodontic Front Office Coordinator

Job in Tallahassee, Franklin County, Florida, 32318, USA
Listing for: Smile Works PLLC
Full Time position
Listed on 2026-01-17
Job specializations:
  • Dental / Dentistry
    Orthodontist, Dentistry / General Dentist
Salary/Wage Range or Industry Benchmark: 18 USD Hourly USD 18.00 HOUR
Job Description & How to Apply Below
Location: Tallahassee

Benefits:

  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Employee discounts
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Orthodontic Front Office Coordinator

Date Posted:
January 16, 2025 Pay:
From $18.00 per hour (based on experience) Job Type: Full-time

Work Location:

In person

Job Description

Smile Works Children’s Dentistry & Orthodontics is seeking an organized, patient-focused Orthodontic Front Office Coordinator to support the orthodontic department of our growing multi-specialty practice.

This role is ideal for someone who understands orthodontic scheduling, treatment coordination, and insurance workflows and enjoys building long-term relationships with patients and families throughout their orthodontic journey. As the first point of contact for orthodontic patients, you will play a critical role in case acceptance, scheduling efficiency, and overall patient experience.

Orthodontic or dental front office experience is strongly preferred.

Why Join Smile Works
  • Competitive hourly compensation
  • Performance-based bonus opportunities (role-specific)
  • Growth and advancement potential within a multi-specialty practice
  • Supportive, team-oriented culture

Comprehensive benefits package, including:

  • Health insurance
  • In-house dental program
  • Paid time off (PTO)
  • Holiday pay
  • 401(k) with employer matching
  • Direct deposit
  • Employee discounts
Key Responsibilities
  • Serve as the primary front office contact for orthodontic patients and families
  • Schedule orthodontic consultations, adjustment visits, starts, and follow-ups
  • Coordinate orthodontic treatment plans and support case acceptance discussions
  • Verify orthodontic insurance benefits and explain financial arrangements
  • Collect payments, manage contracts, and assist with payment plans
  • Maintain accurate orthodontic records and documentation
  • Support efficient patient flow and provider schedules
  • Communicate effectively with clinical orthodontic team members
  • Uphold Smile Works policies, procedures, and patient service standards
Qualifications & Preferred Skills
  • Minimum of 2 years of dental or orthodontic front office experience preferred
  • Orthodontic scheduling and treatment coordination experience strongly preferred
  • Knowledge of orthodontic insurance benefits and financial workflows
  • Strong communication, organization, and multitasking skills
  • High level of professionalism and patient-service mindset
  • Ability to manage long-term treatment relationships and follow-up
  • Experience with Open Dental software is a plus
  • Comfortable working in a fast-paced, performance-driven environment
Schedule
  • 8-hour shifts
  • Monday through Friday
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