Dental Receptionist

Dental Receptionist/Business Assistant

The Center for Cosmetic & Family Dentistry is looking for a Business Assistant to join our team at Heartland Dental.

Schedule:

Monday-Wednesday 7:30am‑5:00pm and Thursday/Friday 6:30am‑4:00pm.

• Greet and welcome patients as they enter the office to create a great first impression.
• Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage.
• Post insurance and patient payments and process accounts receivables.
• Review treatment plan fees and payment options with patients.
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential.

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO.
• Front-loaded education and training, providing you the opportunity to develop to your full potential.
• Opportunity to be part of a secure company with 20+ years of industry-leading experience and a stable career with unlimited growth potential.
• Access to on-demand Daily Pay.

• Join a team that thrives on collaboration, communication and community.
• We are a connected and energetic group of dental professionals with a family atmosphere for both our team members and patients.
• Our office is located near the Publix Super Market/Shoppes of Navarre.

• Experience working in a fast-paced and customer-centric environment.
• Excellent communication and organizational skills.
• Will have access to the minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with specific role responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.
• 1+ years of experience in a dental setting.
• 1+ years of experience with insurance billing and accounts receivable.
• Experience with Dentrix or other dental software.

• Ability to perform essential duties satisfactorily with or without reasonable accommodation; reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position.
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Availability to attend virtual training sessions (or in-person) periodically throughout the year.
• As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment.

Heartland Dental is the nation’s largest dental support organization, providing non‑clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve.

We’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.