Dental Office Assistant

Dental Front Desk Assistant, Hudson FL – Serenova Dental Care / Heartland Dental location

Location: Serenova Dental Care, 14863 State Road 52, Hudson, FL

Work Schedule – No weekends

• Monday 7:30am–5:30pm
• Tuesday 7:30am–5:30pm
• Wednesday 8:30am–6:30pm
• Thursday 8:30am–6:30pm
• Friday 7:30am–4:30pm

Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Assistant (Front Desk), you’ll work in an environment that encourages learning, team cohesion, and puts patients first.

• Greet and welcome patients to create a positive first impression
• Manage front office duties: answering phones, mail/email, and communication with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers
• File patient insurance claims, follow up on outstanding claims, verification of benefits, and explanation of coverage
• Post insurance and patient payments; process accounts receivable
• Review treatment plan fees and payment options with patients
• Partner with providers and team to implement Heartland Dental systems to optimize office potential

• Competitive benefits including health insurance, retirement plans, six paid holidays, and PTO
• Front-loaded education and training to develop to your full potential
• Opportunity to be part of a secure company with 20+ years of experience and growth potential
• Access to on-demand Daily Pay

• Experience in a fast-paced, customer-centric environment
• Excellent communication and organizational skills
• Access to minimum PHI required for job functions; regular HIPAA training and data safeguards

• 1+ year dental or medical setting experience
• 1+ year experience with insurance billing and accounts receivable
• Dentrix or other dental software experience

• Prolonged sitting at a desk and working on a computer; ability to perform essential duties with or without reasonable accommodation
• Must be able to lift up to 15 pounds
• Occasional travel for virtual or in-person training
• TB test may be required pre-employment in dental offices (not applicable in FL & TN)

Heartland Dental is the nation’s largest dental support organization, providing non-clinical administrative support to thousands of doctors across many states. Supported doctors retain clinical autonomy while all are united by a focus on high-quality care.

Note:

This listing reflects current information for the role; some sections may reference awards or internal programs and do not imply guarantees of future results or benefits.