Bilingual Part-Time Customer Service Representative Customer Service Tallahassee, FL

Job Description

Auto Data Direct, Inc. (ADD) is a division of Reynolds and Reynolds that provides fast, accurate, real-time access to motor vehicle, vessel and driver license records.

As a Bilingual Part-Time Customer Service Representative, you will be responsible for providing a high level of customer service and support over the phone and through email. You will assist customers with navigating the company website, answering general customer account related questions, and some light technical support. Other responsibilities could include working on assigned projects and packaging documents for mailing.

Currently targeting shifts between early afternoon until evening.

On-the-job training

• Exceptional written and verbal communication skills
• Excellent customer service skills
• Must be clear and articulate on the phone
• Exceptional attention to detail and troubleshooting skills
• Basic computer skills including Microsoft, Gmail and Adobe
• Flexible Scheduling with rotating shifts, including some Saturdays
• Able to work a minimum of 20-29 hours per week
• Must be fully fluent in Spanish
• Ability to lift up to 25lbs