Players Club Rep - Customer Service Desk
Job in
Immokalee, Collier County, Florida, 34142, USA
Listed on 2026-01-13
Listing for:
Hard Rock
Full Time
position Listed on 2026-01-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Event Manager / Planner, Bilingual, English Customer Service -
Hospitality / Hotel / Catering
Customer Service Rep, Event Manager / Planner
Job Description & How to Apply Below
Location: Immokalee
Hard Rock - [Front Desk Agent / Concierge] As a Players Club Representative at Hard Rock, you'll:
Service all customers at the customer service booths and VIP room, greet bus arrivals, conduct property tours, and assist in promotional events;
Provide information pertaining to guest comp limits, special services, and amenities available as well as any special targeted player events;
Coordinate reservation responses for special events and necessary accommodations for mid to high-end guests;
Control and monitor access to VIP amenities by tracking each members visit.
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