Production Coordinator, Gift Services

Job  | Full/Part Time:
Full-Time |

Location:

Tallahassee, FL | Regular/Temporary:
Regular

Department: FSU Division of University Advancement

Florida State University is currently in the leadership phase of a comprehensive campaign. As the leadership phase of the campaign begins, the Division of University Advancement is accelerating the hiring of additional advancement services professionals campus-wide and is excited to build out its team. For Advancement professionals who are interested in being a part of a comprehensive campaign from the beginning for their career development, the timing is ideal to join our team.

FSU is an Equal Employment Opportunity Employer.

• Oversight of Department Production:
  Ensures that all essential daily department tasks are complete and deadlines are met for both the Foundation and Alumni Association. Coordinates with and provides training to Gift Specialists and plans proactively for volume in processing pipeline. Reviews work of Gift Specialists for accuracy and productivity and provides feedback accordingly. Performs daily reconciliation process with Accounting Department for both the Foundation and Alumni Association.
  
  Posts transactions to Accounting’s financial database for both the Foundation and Alumni Association general ledger.

• Review and Analyze Data:
  Reviews and analyzes data for accuracy, logic and relevance. Corrects, as necessary, gift, membership, and event batches entered by Gift Services staff by validating donor, gift, membership, and fund information. Reviews acknowledgement letters and other correspondence. Performs queries and exports/imports in the database.

• Project Management:
  Adjusts gifts, memberships, and event registrations. Performs projects as assigned by Senior Director.

• Donor and Customer Service:
  Fields department inquiries. Communicates effectively directly with fundraisers, campus contacts, members, and donors. Corresponds with high level of written and verbal proficiency. Performs trainings for department or campus staff as needed.

• Record Complex Gifts:
  Protects confidential information. Records gifts such as planned gifts and real estate gifts. Maintains knowledge of basic tax code for charitable contributions, as well as guidelines established by the Council for Advancement and Support of Education.

• Perform Other Duties as
  
  Required:
  
  Maintains information in a variety of formats including network files and digital images. Creates and updates donor database records, records gifts and memberships, edits acknowledgement letters and other donor correspondence as needed to fill production gaps.

Bachelor's degree and two years of experience working in a fiscal environment.

One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research, encourages creativity, and embraces diversity.

At FSU, there’s the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow’s news!

FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.

Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.

If qualified and interested in a specific job opening as advertised, apply to Florida State University at (Use the "Apply for this Job" box below). If you are a current FSU employee, apply via myFSU >
Self Service.

Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.

This is an A&P (Administrative and Professional) position.

This position requires successful completion of a criminal history background check.