Clerk, Operations Office

Job Description

When you join , you become part of a company committed to investing in our employees. This commitment underpins our comprehensive benefits program, which includes medical, dental, vision, employer‑paid life insurance, a 401(k) with employer match, generous paid time off, and other supplemental benefits.

The Clerk, Operations Office works in a fast‑paced environment, closely collaborating with customers and on‑site management to manage shipping, receiving, billing, and invoicing. Strong organizational skills and the ability to multi‑task efficiently are essential.

Schedule:

Monday–Thursday, 6:00 am–2:30 pm
Pay Rate: $18.84 per hour

• Provide customer service assistance and manage incoming calls
• Verify shipment information against bills of lading, invoices, orders, or other records
• Set daily delivery appointments and process deliveries
• Process completed loads and resolve shipping/receiving issues with internal staff
• File paperwork daily and follow corporate and site‑specific Good Manufacturing Practices
• Observe all company safety rules and assist in enforcement as appropriate
• Perform other duties as assigned

Education and Experience

• High School Diploma or GED; or equivalent combination of experience and education
• At least 3 months of verifiable customer service experience

Required

Skills and Abilities

• Strong written and verbal communication skills
• Outstanding computer and data entry skills
• Ability to effectively multi‑task and lift up to 40 lbs
• Detail oriented, self‑motivated, flexible schedule required
• Positive approach to assigned tasks

Preferred Qualifications

• Bilingual (English/Spanish) is a plus