Administrative Assistant

Samaritan Counseling is a mental health counseling organization providing professional services in Sarasota and Manatee counties for the past 26 years. We are seeking an Administrative Assistant who will be responsible for supporting administrative duties in our Bee Ridge location. This position includes client services and development responsibilities. An ideal candidate would be highly organized and self‑motivated with excellent attention to detail.

• Insurance authorization and verification
• Answers the phone, returns messages (email and phone) and completes associated clerical tasks
• Complete incoming record requests
• Collects client information for referral to appropriate counselor
• Refer clients to alternative resources if Samaritan is not an option or the best fit for their needs
• Keep a record of all phone calls and client correspondence
• Special projects as requested by Client & Clinical Services Manager

• Donor administration: maintaining donor database, assistance with communications including mailings and donation letters
• Assistance with special events
• Special projects as requested by Development Director

• Working knowledge of office methods, procedures, and equipment
• Ability to work with various computer programs like Microsoft Office, Insurance Portals/Websites
• Strong interpersonal skills and attention to detail
• Ability to manage client intake, assessment and referrals
• Ability to deal professionally and effectively with the public
• Ability to organize own workload, take initiative and carry out directives
• Ability to handle confidential and sensitive information about client services in compliance with HIPAA regulations
• Comfortable in a faith-based environment

• Proficiency with billing software
• Client Services experience
• Experience working in health administration, medical staffing, or related field
• A team spirit

Teresa Imbruno, Director of Operations and Human Resources