SENIOR CLERK

Position: SENIOR CLERK - 64067995
Location: West Pensacola

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The State Personnel System is an E-Verify employer. For more information click on ourE-Verify Website .

This is a responsible clerical position in Clinical Nursing Program under the direct supervision of a Public Health Services Manager E-SES. This position is responsible for the initiation and follow-up of referrals and procedures as ordered by the Clinic providers, which may require some independent judgment. Performing routine duties to include typing, filing, scanning, computer work and other office duties. Maintaining confidentiality regarding all client information.

REFERRAL

AND FOLLOW-UP SERVICES:
Completes provider referrals per established protocols. Access STARS and track positive lab results in database. Perform Quality Review using established protocols. Compile and verify information, file, and retrieve materials, review typed material for accuracy, completeness, and for compliance with established standards and policies. Prepare and submit required reports by due dates. Accurately manage messages to and from doctor’s offices, hospital personnel and other agencies regarding the Integrated Clinic.

Input and update client demographic information in Health Management System (HMS). Refer clients to Florida Breast and Cervical Cancer Early Detection Program (FBCCEDP). Document and follow-up in Progress notes. Utilize Availity website for client’s eligibility. Contact clients for reminders and follow-up. Request records as requested. CLERICAL SUPPORT SERVICES:
Performs clerical work as required for the Clinical Nursing Program. Operates and/or utilizes a wide variety of standard business and office machines and equipment including computers and computer programs such as Excel, Word, and Outlook. Operates telecommunications terminals Facsimile (Fax), calculators, copiers, etc. Acts as the office receptionist, answer telephone and relay messages in a timely manner. Assist with check-in at Clinic check-in desk, Vitals, Clinic weekly report.

Types memos, letters and correspondence using the computer terminal. Have knowledge of Florida Shots System (FL Shots), and HMS. This position will be crossed trained to relieve clerks in these departments as assigned. Proofread materials for correct spelling, punctuation and grammar usage and order supplies and forms as needed. Daily Employee Activity Report (EAR) entry and certification.

INSERVICE/STAFF DEVELOPMENT: Participate in In-service and staff development programs related to job performance.

OTHER RELATED DUTIES: Will perform other duties as assigned.

Required Knowledge, Skills, and Abilities:

Knowledge of the Health Management System (HMS), Knowledge of the Florida Shots System. Skilled in the use of the computer terminal to prepare letters, memos, and correspondence.

Microsoft Office – Excel, Word, and Outlook. Multi-line phone

Qualifications:

Minimum:
High School Diploma/GED, 1-3 years work experience, experience using a Multi-line phone, experience working in a medical office and processing referrals, and 2 years’ experience working with computers and computer programs such as Excel, Word, and Outlook (Microsoft Word and Excel competency test) .

Florida Department of Health Mission, Vision, and Values:

Mission:
To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:
To be the Healthiest State in the Nation.

Values:

Innovation:
We search for creative solutions and manage resources wisely.

Collaboration:
We use teamwork to achieve common goals & solve problems.

Accountability:
We perform with integrity & respect.

Responsiveness:
We achieve our mission by serving our customers & engaging our partners.

Excellence:
We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

1295 West Fairfield Drive;
Pensacola, FL 32501

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one…