Administrative Assistant Ii

Requisition No:870830

Agency:
Department of Health

Working Title:

ADMINISTRATIVE ASSISTANT II -

Pay Plan:
Career Service

Position Number:

Salary: $34,760.00 - $36,760.00

Posting Closing Date: 03/05/2026

Total Compensation Estimator Tool

Department of Health

Division of Medical Quality Assurance

Bureau of Enforcement

Investigative Services Unit – Headquarters

The incumbent in this position performs complex administrative work, with limited supervision, that is diverse in nature and requires independent and solid decision‑making skills. The incumbent routinely handles highly sensitive and confidential information. The incumbent coordinates and communicates with 11 ISU field offices along with other units within MQA and outside entities.

• Processes and orders subpoenas for statewide field offices, assigns form numbers for newly created forms. Serves as TRAIN Administrator. Safety and ServFL (Everbridge).
• Coordinator for the unit, responds to internal email requests for ISU HQ assistance and forwards files to SPS.
• Creates and sends out delegations for HQ management staff.
• Prepares, coordinates and tracks requests to incur travel to hold meetings and trainings (six meetings located throughout the state; two basic investigator trainings and one annual investigator training).
• Coordinates and provides support for annual inspector and investigator training and quarterly manager, district manager and desk guide meetings.
• Coordinates annual administrative support training seminars and quarterly support staff conference calls.
• Serves as liaison to training committee to ensure that the annual administrative support staff conference meets the training needs of the State.
• Travel liaison and provides training to new administrative staff throughout the state.
• Responsible for management of statewide vehicle fleet. Duties include coordination of:
  Monthly logs, Sun Pass, Data Fuel Cards, and vehicle accidents. Conducts audits on Sun Pass and Data Fuel Cards to ensure compliance and proper reporting.
• Coordinates and makes travel arrangements for ISU HQ staff, ensuring departmental procedures are followed. Enters travel approved by the Deputy Secretary into SharePoint.
• Provides support for annual/regional investigator and inspector trainings, biannual basic investigator training and quarterly district manager, manager, and desk guide meetings. Copies material upon request and prepares materials for meetings and mailings.
• Maintains current information on DOH, MQA & ISU administrative policies and procedures and desk guides and applies these to daily routine matters.
• Independently handles requests from field offices and provides guidance concerning administrative and technical issues.
• Makes purchases for the office with state issued purchasing card, serves as the delegated FLAIR charge approver for the office, and processes and pays office invoices.
• Secures and manages cell phone and copier contracts for the office.
• Prepares reports and spreadsheets as requested by management.
• Performs other duties as required.

Proficient computer skills to include Word, Excel, PowerPoint and Outlook; knowledge of computer data bases; knowledge and use of the compliance management system and licensing system used by the Agency; knowledge of the laws, legal codes, court procedures and government rules & regulations; knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar;

understanding written sentences and paragraphs in work related documents; communicating effectively with others verbally and in writing; talking to others to effectively convey information; ability to establish and maintain effective working relationships with others; listening to what other people are saying and asking questions as appropriate; conduct fact-finding research; knowledge of the methods of data collection and analysis; organize data into logical format for presentation in reports, documents and other written materials;

knowing how to find information and identifying essential information; finding…