Administrative Assistant Ii

Select how often (in days) to receive an alert:

The State Personnel System is an E-Verify employer. For more information click on ourE-Verify Website .

Requisition No:870481

Agency:
Business and Professional Regulations

Working Title:

ADMINISTRATIVE ASSISTANT II -

Division of Florida Condominiums, Timeshares and Mobile Homes

Position Number:

** Open Competitive **

The Department of Business and Professional Regulation (DBPR) is the agency charged with licensing and regulating State of Florida businesses and professionals, such as cosmetologists, veterinarians, condominiums, hotels, and restaurants. Our mission is to license efficiently and regulate fairly, and we strive to meet this goal in our day-to-day operations.

This position is located within the Director’s Office of the Division of Condominiums, Timeshares and Mobile Homes. This position is a part of the administrative assistant team and is responsible for the administrative functions in the office.

The incumbent in this position is responsible for the administrative functions in the office to include :

• Verifies receipt of annual managing entity fee payments and ensures that payments are reflected in the appropriate databases.
• Reconciles payments with regularly generated reports.
• Responsible for reporting inconsistencies to all affected supervisors.
• Maintains databases and spreadsheets that will be used to collect and organize revenue data.
• Compiles data and prepares reports as requested.
• Makes recommendations for improvements.
• Research files and historical data to verify payment amounts and make corrections to the database.
• Responds to inquiries from managing entities/developers regarding association fees owed and/or paid with accurate information.
• Research annual fee notices returned undeliverable and/or addressee unknown to obtain current information.
• Ensure that current information is updated in the appropriate database and that returned annual fee notices are redelivered.
• Communicate with the public as required regarding routine billing questions.
• Monitors and tracks managing entities/developers under disciplinary action and prepares reports on the status of fees due.
• Ensures that all procedures are followed regarding the collection of unpaid fees and/or penalties.
• Acts as back-up in performing the duties of other support staff as directed by a supervisor.
• Performs other related work duties as required.

• Ability to work independently.
• Ability to plan, organize, and coordinate work assignments.
• Ability to communicate effectively with members within and outside of the organization.
• Good writing and reading comprehension.
• Customer service oriented.
• Good with time management and coordination.
• Ability to establish and maintain effective working relationships with others.
• Ability to prepare correspondence and administrative reports.
• Proficient in the use of technology, including software, hardware, and data systems.
• Knowledge and the ability to apply Florida Statutes, rules, and procedures for licensing of professionals.

Two (2) years of relevant experience in customer service and administrative functions.

“ Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• State of Florida retirement package: 3% employee contribution required.
• Nine annual paid holidays and one personal holiday
• Ability to earn up to 104 hours of paid annual leave annually as a new employee with the State of Florida
• Ability to earn up to 104 hours of paid sick leave annually.
• The State of Florida offers health insurance coverage (i.e. individual and family coverage) to eligible employees.
• The State of Florida provides a $25,000 life insurance policy to eligible employees.
• Additional supplemental insurance policies are available for dental, vision, hospital supplement, cancer, etc.
• Tax deferred medical and childcare reimbursement accounts are available.
• Tuition waiver program to attend an approved State of Florida College or University

**…