Bilingual Legal Receptionist

Hale Law is a growing personal injury firm that is looking to hire a motivated individual. We are looking for a bilingual (English/Spanish) Client Care Specialist for our Sarasota office. This person will often be the first point of contact with potential new clients; therefore, a professional look and demeanor are important. Prior law firm experience is preferred but not required.

Applicants must have excellent communication skills, typing skills, and be computer-savvy. Knowledge of Microsoft Office and PDFs is required. The right person in this position should have the ability to learn other roles in the firm for potential advancement. If this sounds like you, apply now!

• Answer incoming calls from potential new clients/current clients/providers and transfer them to the appropriate person or department, or take and document the message in the case management software.
• Calling back any missed calls/new leads/turndowns.
• Sort through incoming mail, faxes, and packages, distributing them to the appropriate recipients promptly.
• Prepare outgoing mail and faxes, ensuring accurate addressing and appropriate documentation as needed.
• Greet clients and visitors in a professional and friendly manner, ensuring a positive experience.
• Maintain an organized reception area, ensuring it is clean and welcoming at all times, as well as the conference rooms.
• Assist with scheduling appointments and managing conference room reservations as needed.
• Provide general administrative support, including filing, photocopying, and scanning documents.
• Collaborate with other team members to ensure seamless coordination and efficient workflow.
• Assisting the Marketing Director as needed.
• Assisting the Office Manager as needed.

• Proven experience as a receptionist or in a similar administrative role, preferably within a legal setting.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Excellent computer literacy; proficiency in Microsoft Office Suite is essential.
• Bilingual capabilities (Spanish) are mandatory.
• Exceptional communication skills, both verbal and written.
• Familiarity with calendar management tools.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• A positive attitude and willingness to assist team members as needed.

$35,000 - $40,000 yearly

Hale Law is a personal injury law firm with offices in Sarasota, Tampa, and Brandon, Florida. Our practice focuses on car accidents, wrongful death, slip and fall cases, and personal injury litigation. Our mission is to empower individuals wrongfully injured by others. We provide compassionate guidance, ensuring clients understand their rights and options while advocating relentlessly for the full compensation they deserve.

Through open communication and unwavering dedication, we strive to restore lives and deliver justice.