Secretary Specialist Ops

Position Title:

Secretary Specialist OPS

Hourly Rate: $16.23

Work Hours:

Monday‑Friday 8:00‑17:00

• Support the Child Care Regulation Management Team and community members by providing information on Child Care Regulation.
• Greet childcare clients, providers, and the public by phone, email, and in person; direct them appropriately and handle routine requests.
• Date‑stamp incoming mail and other documents; distribute to appropriate staff.
• Ensure operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories, and evaluating new equipment and techniques.
• Assist with purchasing processes in MFMP; track invoices and process payments in a timely manner to ensure providers are paid promptly.
• Follow all DCF policies, Child Care Regulation Program policies, data security, confidentiality, and background screening requirements.
• Perform complicated secretarial, administrative, and office managerial duties.
• Manage routine correspondence and disseminate these correspondences accordingly.
• Prepare and maintain reports/logs for Administrative Complaints per region’s request; manage tracking systems to keep Licensing Manager, Child Care Licensing Supervisor, and counselors informed of changes and amendments.
• Investigate research on special projects; develop supporting data and materials for the Child Care Licensing Manager and Licensing Supervisor in meetings and public speaking engagements.
• Order supplies and submit payments for various services provided.
• Maintain the Region’s Child Care Regulation filing system in accordance with identified procedures.
• Complete other duties as assigned.

• 2+ years of experience in office management, data entry, or clerical work.
• High School Diploma required.

• Proficiency in computer programs such as Excel, Microsoft Office, Notepad, Outlook, and other office software.
• Analytical and problem‑solving skills.
• Ability to write comprehensive and cohesive reports that are detailed and objective.
• Strong organizational, time‑management, and multitasking skills; maintain confidentiality and adapt to changes.
• Reporting skills, administrative writing, Microsoft Office, managing processes, organization, analyzing information, professionalism, problem solving, supply management, inventory control, verbal communication.

English/Spanish proficiency is a plus.

Required.

The State of Florida is an equal opportunity employer. The agency does not tolerate discrimination or violence in the workplace.