Test Center Administrator

Prometric is a leading provider of technology-enabled testing and assessment solutions. The Test Center Administrator (TCA) serves as the face of Prometric in test centers around the world. TCAs verify candidate identification, monitor exams, and maintain strict policies to uphold the highest standards for exam integrity.

• 12 Paid Holidays Off annually based on work schedule and start date
• No selling or quotas
• Office setting environment
• No inventory, stocking, floor moves or overnight shifts!
• Paid training
• Sick time prorated based on start date
• 401K
• Employee Assistance Program
• Vision
• FSA

• Part Time – 20 hours per week; flexible shifts Monday through Saturday 7am to 10pm. Occasional evening and Sunday hours may be required.

• Maintain and apply expert knowledge of test center policies, practices and procedures.
• Greet examinees and verify identification.
• Perform required security checks including the use of wands.
• Continuously monitor candidates as they complete exams.
• Report and/or resolve candidate issues with urgency.
• Maintain secure environment and materials in the test center at all times.
• Ensure every candidate receives a fair and comfortable testing experience.
• Report any occurrences outside company guidelines.
• Represent Prometric's vision, mission and values.
• Safeguard the test center from misconduct.
• Digitally scan and record candidate fingerprint identification when applicable.

• High school diploma or equivalent required.
• College experience is a plus.
• Minimum of one year of customer service experience required (in person).
• Must be 18 years of age to qualify.

• Ability to communicate professionally and effectively with candidates and coworkers.
• Ability to write detailed and accurate reports and correspondence.
• Ability to multi-task and handle small tools, pack equipment for shipping or unpack for installation.
• Familiar with Microsoft Windows-based computer programs and applications (including MS Office, Outlook, Explorer, web browsing).

• Must be able to bend, stoop, and lift up to 40 pounds.
• Ability to remain in a stationary position for extended periods of time while administering exams.
• Ability to physically move through test room every 8-10 minutes and escort candidates to and from testing room.
• Visual requirements include the ability to adjust or focus computer screens and view testing room through camera monitors while proctoring the exam.
• Ability to maintain computers in the lab and office setting, by physically maneuvering in tight spaces, while maintaining safety protocols.

Sarasota, FL – 1605 Main St. Ste. 1100

Prometric is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, and local law.