Administrative Assistant

Leland Management is seeking a part-time Administrative Assistant for an onsite community in Land O’ Lakes, FL. Join a company recognized by the Orlando Business Journal as one of Central Florida’s Best Places to Work for 15 consecutive years.

A busy residential homeowners association in Land O’ Lakes requires a highly organized and detail-oriented part-time Administrative Assistant. The role supports daily administrative operations, improves office efficiency, assists with compliance management, and supports overall community operations and resident relations.

• Part‑time position, approximately 30 hours per week
• Monday through Friday schedule; exact hours to be determined
• Fully onsite, office‑based position located within the community
• Regular interaction with residents, board members, vendors, and contractors

• Provide general administrative support for daily office operations
• Process homeowner applications, architectural requests, lease and rental applications, and compliance submissions
• Conduct assigned community compliance inspections (training provided)
• Track, process, and maintain violation notices and compliance records
• Respond professionally to resident emails, phone calls, and walk‑in inquiries
• Maintain and update resident accounts, records, and documentation
• Assist with board meeting preparation, including agendas, packets, notices, and minutes
• Prepare and distribute community communications, email notices, and website updates
• Coordinate with vendors for work orders, service requests, scheduling, and follow‑up
• Maintain accurate electronic and paper filing systems
• Prepare reports, spreadsheets, tracking logs, and general documentation
• Perform light cleaning of office and common work areas as needed
• Assist the onsite manager with community projects and other tasks as assigned

• Valid driver’s license, reliable personal vehicle, and current auto insurance (required for community inspections and onsite travel)
• Proficiency with Microsoft Office (Word, Excel, Outlook)
• Ability to walk the community, stand, bend, lift, and perform onsite inspections
• Strong organizational skills, attention to detail, and time management
• Clear written and verbal communication skills
• Ability to handle confidential and sensitive information appropriately
• Ability to manage conflict professionally while communicating rules and policies
• Strong customer service skills with a professional demeanor

• Experience with Caliber property management software
• Experience with Front Steps or similar community portal platforms
• Prior HOA, COA, POA, or property management administrative experience
• Familiarity with Florida HOA or COA governing documents or Florida Statute 720