Critical Care Transfer Coordinator; RN Evenings - Mobile Health

Overview

Responsible for coordinating emergency and critical care services for rotor, fixed wing, and surface transport. Provides continuity of care through intake of patient information relevant to the transport experience, coordination of transport resources based on nursing assessment of patient needs, and arrangement for timely and appropriate disposition of the patient at a receiving facility.

• Proficient in EHR (Electronic Health Record) data entry, telephone, and office systems, as required to support operations, while ensuring accurate, timely data entry and the protection of Protected Health Information (PHI).
• Correctly and competently collect and interpret clinical data from various sources (physicians, nurses, chart) for use in development of transfer plan, including transfer eligibility, level of care, resource prioritization & utilization, timely acceptance, and appropriate priority and mode of transport.
• Use critical thinking skills to make recommendations that promote the best potential patient outcome based on clinical information, patient/physician preferences, and the capability of both transferring and receiving facilities.
• Clinical resource to customers, departments, and clinicians involved in patient transfers.
• Communicate clinical, and non-clinical, information to relevant parties including nurses, physicians, specialists, and others.
• Participate in quality assurance and improvement initiatives as assigned.
• Accurately complete and transmit all required documentation per policies/procedures.
• Communicate transport information to relevant parties to facilitate synchronization and timely provision of services.
• Work to achieve positive, timely, and safe patient transfers by practicing with a positive, pro-active, can-do, problem-solving, and collaborative attitude with all customers.
• Seek ways to improve services, streamline processes, and accommodate customers’ requests in a timely manner while maintaining a calm demeanor through all phases of the process.

• Education: Bachelor’s degree in nursing preferred
• Experience: 3-5 years acute care nursing experience preferred; prior ED or Critical Care nursing experience preferred
• Certificates: BLS required; ACLS or PALS required upon hire; ACLS and PALS required within 6 months of hire
• Licenses: New Jersey or compact Registered Nurse Licensure required
• Other
  
  Skills:
  
  Strong clinical assessment and critical thinking; excellent verbal communication; strong organizational skills; ability to remain calm under pressure; proficiency with multiple computer systems, electronic health records, and telephone technology; strong interpersonal skills to work with diverse healthcare professionals

• This position operates in a call center setting requiring extended periods at a computer workstation; must multitask effectively in a high-stress environment with competing priorities and time-sensitive decisions. Shifts include days, nights, weekends, and holidays as part of 24/7 operations coverage.

Atlantic Health System is an equal employment opportunity employer and federal contractor or subcontractor and abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.